Location: Remote (For Non-Local) or Hybrid (Local to NYC area)
Position Summary:
The Government Programs Operations Specialist is a hands-on position responsible for coordinating the day-to-day operations and activities of the Government Programs Operations team. This position provides the candidate a career growth opportunity while learning about Medicare Part D, Medicaid and Exchange business.
Position Responsibilities:
- Manage the Government Programs Operations team shared Outlook mailbox, including but not limited to timely, accurate and complete responses, and ensuring timeframes for deliverables are met, assigning and filing emails.
- Manage the Government Programs Operations team Salesforce queues and ensure completion of cases within the required timeframes in addition to assigning cases as applicable.
- Maintain an organized filing system for all department documents on department SharePoint.
- Capture meeting notes for all department meetings and save to a shared location.
- Create and manage internal department team job aids and workflows.
- Assist with Government Programs Operations initiatives as assigned.
- Plan and manage meeting agendas with internal and external stakeholders.
- Partner closely with the other GP Operations team members to assist with any general business needs.
Required Qualifications:
- 3+ years of experience in an equivalent role
- High school diploma required
- Organizational skills and a very keen eye for detail and accuracy.
- Experience working in high-growth, startup environments - an advantage.
- A positive and upbeat attitude, and excellent interpersonal communication skills.
- A commitment to delivering a high level of customer service, both internally and externally.
- Flexibility to respond to a range of different work situations.
- An ability to work under pressure and juggle multiple priorities at any given time.
- An ability to work well independently and be an effective collaborator within and across teams.
Salary: $65,000 - $70,000
Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
About Capital Rx
Capital Rx is a health technology company providing claim administration and technology solutions for carriers, health plans, TPAs, employer groups, and government entities. As a public benefit corporation, Capital Rx is executing its mission to materially reduce healthcare costs as a full-service PBM and through the deployment of Judi®, the company’s cloud-native enterprise health platform. Judi connects every aspect of the healthcare ecosystem in one efficient, scalable platform, servicing millions of members for Medicare, Medicaid, and commercial plans. Together with its clients, Capital Rx is reimagining the administration of benefits and rebuilding trust in healthcare.
Capital Rx values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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