Manage global staffing projects for a financial services client, overseeing delivery teams, resource planning, and performance metrics reporting.
Acxiom is seeking a project execution focused leader to manage a global staff augmentation engagement in support of a financial services client. This role will oversee offshore teams in India and nearshore resources, ensuring high-quality performance and client satisfaction.
*This role can be based almost anywhere in the U.S., with a preference for those in Central or Eastern Time.
*This role can be based almost anywhere in the U.S., with a preference for those in Central or Eastern Time.
What You Will Do:
- Act as the primary U.S.-based delivery lead and point of contact for the client, internal stakeholders, and subcontractors.
- Partner with offshore delivery leaders to ensure timely delivery of resources and consistent execution and alignment of client expectations.
- Lead initial staffing efforts, including resource planning, onboarding, and coordination across geographies.
- Monitor and report on performance metrics, productivity, and service quality across all teams.
- Facilitate regular communication with clients, including status updates, issue resolution, and continuous improvement initiatives.
What You Will Have:
- BA preferred with 5+ years of experience or equivalent relevant work experience
- Proven experience managing delivery teams in a staff augmentation or professional services model.
- Excellent communication skills across multiple levels within organizations.
What Will Set You Apart:
- Ability to successfully interact with multiple stakeholders, including client, Acxiom organizations (legal, HR, leadership), staffing vendor, and affiliate staffing organization
- Previous experience being client-facing & primary contact for stakeholders
- Desire to be dedicated to one client
- Experience with the global management of staffing of resources; not operations/delivery
- Proven ability to develop & report on KPIs, like time to fill roles, quality of candidates and candidate pipeline
- Located in the Central or Eastern Time Zone to align more closely with client need
Primary Location City/State:
Homebased - Conway, ArkansasAdditional Locations (if applicable):
Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here.
Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact [email protected].
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