Global Sales Enablement Manager

About Broadvoice

At Broadvoice, we believe that exceptional customer experience is the cornerstone of business success. Our AI-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues.  

Our holistic approach to CX sets us apart in the market. We don’t just provide software. We offer a proven CX framework backed by hands-on support. And our platform was built to be easy to deploy, intuitive to use, and scalable without chaos.  

Every role in our company contributes to our mission of providing and creating exceptional experiences. Whether you’re in product, sales, support, marketing, or operations, your work directly impacts our customers and, by extension, their customers. Collaboration, innovation, and a shared commitment to excellence define our culture.  

POSITION SUMMARY

Broadvoice is seeking an experienced Sales Enablement Manager to join our growing team. In this role, you will equip our global sales team and partners with the training, content, processes, and tools needed to drive performance and accelerate revenue growth. You will collaborate cross-functionally with sales, marketing, partners, and key stakeholders to enhance productivity and improve sales outcomes. Success in this role requires strong alignment with sales leadership, active participation in team initiatives, and ongoing engagement to ensure enablement strategies effectively support business objectives.

KEY RESPONSIBILITIES

• Lead the design, development, and delivery of scalable training programs, sales messaging, processes, and tools that drive consistent performance across global sales teams and partners.
• Enable successful product launches by equipping sales teams with the knowledge, positioning, and resources needed to effectively sell our solutions.
• Plan and facilitate partner webinars to support onboarding, product education, and ongoing enablement initiatives.
• Own end-to-end sales learning programs, including content development, scheduling, coordination, and delivery of instructor-led and virtual training.
• Drive new hire onboarding programs, ensuring a structured and effective ramp that accelerates productivity and consistency.
• Build and maintain strong partner relationships, supporting their journey from initial onboarding through ongoing enablement and engagement.
• Partner with sales leadership to identify skill gaps, reinforce messaging, and align enablement initiatives with revenue objectives.
• Manage cross-functional enablement projects, including training programs, webinars, and targeted development initiatives.
• Develop engaging learning assets across formats, including eLearning modules, instructor-led content, presentations, and job aids.
• Continuously assess and improve enablement programs using feedback, performance metrics, and evolving business priorities.

QUALIFICATIONS

• Proven experience designing, developing, and delivering sales enablement programs, including instructor-led, virtual, and partner-facing training initiatives.
• Hands-on experience with instructional design and eLearning tools (e.g., Articulate 360 or similar platforms).
• Strong facilitation and presentation skills, with the ability to deliver engaging training in both virtual and in-person environments.
• Demonstrated ability to translate complex concepts into clear, compelling sales messaging and learning content.
• Experience working cross-functionally with sales, marketing, and product teams in a fast-paced environment.
• Strong project management and organizational skills, with the ability to manage multiple initiatives simultaneously.
• Data-driven mindset with experience using feedback and performance metrics to continuously improve enablement programs.
• Excellent communication and interpersonal skills, with a collaborative approach to stakeholder engagement.

WHY BROADVOICE

🚀 Grow Your Career

Whether you’re interested in advancing technical skills, developing leadership acumen, or exploring new areas, we support your career journey with clear growth paths, access to learning resources, and mentorship.

🏡Enjoy Flexibility

We know life happens outside of work. Our remote-first approach and focus on work-life harmony let you thrive in all areas of your life.

🤝 Community & Culture

Be part of a team that values diversity, inclusion, and a sense of belonging—where your contributions make a real difference.

🌟 Make an Impact

With us, your ideas are heard, and your work is meaningful. As a member of our team, you’ll play a central role in building a more reliable and process-oriented infrastructure for Broadvoice’s future.

Are you ready to join a passionate and talented team to build the future of Broadvoice?

If you’re a strategic thinker, a collaborative, and have a talent for driving impactful results, we’d love to meet you! Apply now to become part of a forward-thinking company that’s growing and empowering its people across all roles and departments.