Global Intelligence Analyst (Days/Hours TBD)

Do work that matters.

At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating the timely communications when an emergency threatens personal safety and business continuity.

Our values which reflect our view on what’s important and what’s right include: We’re humans not robots, Customers always come first, We work better together, Simplicity is our strength, Our reputation is priceless, Hard work pays off.

AlertMedia is seeking a Global Intelligence Analyst (Days/Hours TBD) to join our Global Intelligence team. This role will play a critical part in making sure our customers are provided with timely and accurate information when there is a critical event in their area. As a Global Intelligence Analyst, you will discern what information is important and relevant through the utilization of a variety of source tools then relay that information to our customers. This position requires laser-sharp focus, pristine attention-to-detail, clear and effective communication skills and the ability to reason. You must have the ability to make quick and thoughtful decisions with the understanding that the information you are sharing could be critical. 

As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand!

Who you are:

You have previous job experience as a security or intelligence analyst, in the news media, or another role which required you to be mission-focused, analytical, highly organized and work within time constraints. You’re inspired to make a difference and understand the importance and responsibility of supporting valued customers during critical events. You have sound judgement with the ability to make difficult decisions under pressure. You’re an independent problem solver but also capable of working collaboratively in support of a larger team. 

What you get to do every day:

• Utilize source tools to identify and monitor incidents and potential threats globally 
• Based on given criteria, identify events that could impact business continuity and the safety of our customers and their employees 
• Communicate critical information effectively and with urgency and provide updated information as necessary  
• Ensure that all information is delivered with the highest level of accuracy and speed 
• Work with AlertMedia's Global Intelligence team to continuously update sources to ensure the highest level of monitoring and knowledge 

What you bring to the role:

• 2+ years of professional business experience, particularly in roles demanding analytical and problem-solving skills
• Strong judgement and decision-making skills based on given criteria; ability to evaluate a variety of situations, establish priorities, and provide accurate information with urgency
• General knowledge of current events
• Understanding of existing social media platforms and ability to learn and utilize a variety of tools and systems
• Capable of working independently on tasks while also thriving and collaborating as part of a larger team
• A willing partner in giving and receiving feedback on product, process, and performance
• Language skills are a plus
• As a key player in a 24/7 team, this role requires commitment to your agreed upon shift with ability/flexibility of hours as needed to support the business. This may include evenings, overnight, weekends, and holidays from time-to-time
• Austin based or open to U.S. remote candidates 
• This position is not eligible for visa sponsorship. Candidates must have existing authorization to work in the U.S. without the need for sponsorship now or in the future
• This is a remote, U.S.-based position. Please note that we currently do not hire candidates residing in the following states: Alaska, California, Hawaii, Louisiana, Mississippi, Montana, New Hampshire, North Dakota, Oregon, Pennsylvania, Rhode Island, Vermont, Washington, West Virginia, and Wyoming

Why you’ll love working at AlertMedia:  

At AlertMedia, you won’t just build your career — you’ll be part of something meaningful, surrounded by people who genuinely care about the work and each other.

• Competitive base salary + Company-wide bonus program 
• Generous and flexible time off and parental leave policies 
• Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees! 
• 401K with generous company match 
• Amazing rewards and incentives – we love celebrating each other! 
• Commitment to community service with opportunities to give back  
• A Best Places to Work company 10 years in a row and numerous other awards 
• Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails 
• Ongoing career development opportunities through our Learning & Development team  
• You'll do meaningful work—while growing your career in a fast-moving, global company with an award-winning culture

About AlertMedia:  

AlertMedia, backed by Vista Equity Partners, helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.  

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.    

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com    

By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/