General Virtual Assistant for Consulting in Florida

This is a remote position.

Responsibilities

• Email Management: Organize and manage high-volume inboxes, ensuring timely responses and cleanup.
  

• Course & Program Support: Assist in the creation of course materials (Canva, PowerPoint), and manage communications and follow-ups for webinars, coaching programs, and small group sessions.
  

• Billing & Account Cleanup: Resolve billing issues, verify charges, and merge or clean up duplicate accounts.
  

• File Organization: Maintain and improve structure within Google Drive.
  

• Client Follow-Ups: Conduct follow-ups with clients, especially in industries like medical aesthetics, dermatology, and healthcare.
  

• Inbound/Outbound Calls: Occasionally assist with client calls when needed, supplementing virtual receptionist support.
  

• SOP Implementation: Operate within established SOPs and assist in building new processes for scaling programs.
  

Ideal Candidate

• Administrative Expertise: Proven experience managing email, calendar, and general admin tasks.
  

• Tech-Savvy: Comfortable using tools like ChatGPT, Gemini, Lm Notes, and other AI productivity apps.
  

• Software Proficiency: Skilled in Google Workspace, GoHighLevel (GHL), PowerPoint, Canva, and spreadsheets.
  

• Strong Communicator: Excellent written and verbal communication; prefers email and text for daily updates (Zoom for meetings).
  

• Experience in Consulting Support (preferred): Previous experience assisting business coaches or consultants is a plus.
  

• Proactive & Process-Oriented: Always looking to optimize workflows, accepts feedback, and drives efficiency.
  

• Independent & Reliable: Works well with minimal supervision after initial onboarding.
  

• Growth-Oriented: Interested in growing into an operations coordinator/manager role in the future.
  

• Attaching your resume is optional but highly recommended to ensure the information in your application form is accurate.
  
• A Loom video is required as clients may request it during the selection process.
  
• Be sure to complete the skill set section thoroughly—this is crucial for our internal system automation and ensures your application is processed efficiently.