Teleperformance Logo

Teleperformance

Fraud & Risk Analyst - Mandarin- Kuala Lumpur

Posted One Month Ago
Be an Early Applicant
Remote
Hiring Remotely in Mỹ
Mid level
Remote
Hiring Remotely in Mỹ
Mid level
Analyzes financial transactions to detect and prevent fraud, investigates incidents, records losses, performs root cause analysis, and recommends control improvements. The role monitors emerging fraud threats, maintains industry intelligence networks, supports fraud risk infrastructure, and provides training and guidance to business and support teams on fraud awareness and mitigation.
The summary above was generated by AI
Overview

We are looking for a Fraud Analyst responsible in detecting and preventing fraudulent activities by analyzing financial transactions, identifying suspicious patterns, and conducting investigations to mitigate financial losses.


Qualifications
  • University Degree or equivalent preferred.
  • A minimum of 3 years in practical fraud risk management.
  • Experience and familiarity with fraud surveillance and monitoring systems are advantageous.
  • Experience in law enforcement and investigation processes would be an added advantage.
  • Have good working knowledge of cyber frauds and social engineering modus operandi.
  • Have knowledge of the financial services industry, specifically in banking
  •  
  Responsibilities
  • Manage responses to fraud incidents escalated to FRM
  • Investigations, booking of fraud losses and reporting in a timely manner
  • Doing root cause analysis and suggest improvements in controls and processes
  • Ensure a good and effective market intelligence network by maintaining a working relationship with industry members to keep abreast of fraud management developments, threats and trends. Pro-actively propose additional or new mitigating measures to manage emerging fraud risks, based on changing fraud trends and landscape.
  • Recommend and assist in development of infrastructural support for FRM functions.
  • Support the fraud risk awareness by providing staff training, guidance and advisories to Business and Support Units on fraud incidences.
 

Similar Jobs

Junior
Software
Reviews fraud appeals, high-risk transactions, pending reviews, chargebacks, and representment cases. Analyzes user behavior, payment details, proof documents, fraud trends, and business-line risk factors to determine appropriate actions. Handles escalations, blacklist releases, whitelisting, and customer responses according to SOPs. Ensures cases meet SLA and accuracy requirements while identifying emerging fraud patterns and supporting compliance across global users.
Top Skills: CmsE-WalletsMicrosoft Office SuitePaypal
22 Seconds Ago
Remote
Tennessee, USA
43K-78K Annually
Junior
43K-78K Annually
Junior
Other • Utilities
Prospect for small-business customers through cold calling, networking, and lead generation; identify needs, recommend wireless solutions, negotiate and close deals, manage the sales funnel, forecast activity, and grow the customer base within an assigned territory.
Top Skills: Sales Force Automation SoftwareWireless Telecommunications
A Minute Ago
Remote or Hybrid
United States
68K-105K Annually
Junior
68K-105K Annually
Junior
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
Administers global sales commissions and incentive payments, maintaining compensation data across Xactly Incent, Salesforce Spiff, and Salesforce. Performs calculations, audits, reconciliations, and discrepancy investigations; supports employee lifecycle changes, payroll deadlines, quota administration, financial close, and compensation reporting. Partners with Revenue Operations, Finance, People Operations, Payroll, sales employees, and leaders while maintaining confidential records, audit trails, and process controls.
Top Skills: Google SheetsExcelSalesforceSalesforce SpiffSQLXactly Incent

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

  • Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
  • Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
  • Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
  • Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
  • Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account