Provides operational, profitability, and franchise growth consulting to Round Table Pizza franchisees. Responsibilities include enforcing brand standards, conducting operational reviews, analyzing P&L performance, coaching restaurant teams, supporting promotions and new store openings, developing local sales and marketing plans, and facilitating franchise transfers. The role requires extensive field travel, strong multi-unit restaurant operations experience, administrative organization, and knowledge of food safety, inventory, cash control, and business software.
Round Table Pizza (RTP) is an iconic brand known for creating innovative, high quality, best in industry tasting pizza. Round Table Pizza has over 370 stores with 140 franchise owned locations spread across 25 DMAs concentrated in California, Washington, Oregon, Nevada, Hawaii, Arizona, and Texas with additional territories planned for future expansion.
Our Franchise Business Consultant is responsible for providing operational support, profitability support and consulting to ensure brand standards are being followed and work cross functionally to ensure growth plans are in place to onboard new franchisees and keep existing franchisees on schedule to complete their reimage and growth targets. To ensure success the FBC will understand the business operation and decision-making process with a keen interest in achieving targeted and tangible results by following a defined operating system. This position reports to the Brand President of Round Table Pizza.
Job Responsibilities & Overview:
- Establish professional relationships with our franchisees/KOP/Restaurant General Managers within your designated territory to ensure everyone is informed through frequent and open communications built on trust and respect.
- Ensure that franchisees/operations teams are following company brand standards. Complete an Operations Excellence Review (OER) a minimum of once a year on every restaurant and provide a documented review/action plan with every Franchisee/KOP to provide recognition and address opportunities.
- Work cross functionally during promo rollouts to lead field/in store training to ensure our system is prepared for a successful promo launch and post launch follow-up deliver an exceptional guest experience and drive sales.
- Show a sincere interest in being in the field, working with our teams and coaching towards achievement, scheduling to visit every store in your territory a minimum of four documented visits throughout the year.
- Lead and facilitate annual P&L collection and schedule annual P&L performance reviews with each franchisee identifying strengths and areas of opportunity to improve performance and profitability.
- Drive new store growth through expandable franchisees and mitigate potential closures by identifying strong internal franchisees to the transfer process.
- Support operational testing and other related company initiatives pertaining to marketing, technology, and operational programs and provide timely feedback.
- Provide opening assistance for all new franchisees and transfers for new and current owners.
- Work with franchisees to create LSM Plans for their stores to improve overall sales and profits.
- Demonstrate a high level of administrative competence to stay organized and follow through on necessary tasks.
Preferred Education & Qualifications
- Bachelor’s Degree Preferred in business or related field. Minimum of 7 years of progressive supervisory franchise management or District level multi-unit operations experience.
- Strong working knowledge of P&L statements, inventory and cash control, customer service procedures, and QA/Food safety standards.
- Proficient understanding of relevant business software, MS Office Suite, and supporting hardware.
- ServSafe Certified
- Up to 80% travel, with a valid credit card and reliable transportation is required
Preferably based out of Southern California in OC or San Diego.
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