About AirDNA
AirDNA began with a big dream in a balmy California garage in 2015. Since then, the technology startup has grown into the leading provider of data and business intelligence for the multi-billion-dollar travel and short-term rental industry, with offices in New York, Denver and Barcelona and team members around the world.
Our self-serve platform equips Airbnb hosts and property managers with the smart, competitive insights they need to succeed in an ever-evolving market. We also arm enterprise clients with custom reports and in-depth dashboards so they can scale and invest strategically. Our customers include hundreds of top financial institutions, real estate companies, vacation rental managers, and destination marketing organizations around the world.
We track the daily performance of over 10 million Airbnb and Vrbo properties across 120,000 global markets. We also collect data from over a million partner properties. This combination of scraped and source data, enhanced by our proprietary algorithms, makes our solutions the most accurate and comprehensive in the world.
We genuinely live and breathe our company values: Be Curious, Be Customer-Obsessed, Take Action, Act with Ownership, and Enjoy the Ride. People who are ready to exemplify these values are especially encouraged to apply.
The AirDNA team
We genuinely live and breathe our company values: Happy, Hungry, Honest - Be Curious, Be Customer-Obsessed, Take Action, Act with Ownership, and Enjoy the Ride. People who are ready to exemplify these values are especially encouraged to apply.
Want to see what that looks like in action? You’ll get a feel once you meet us. We welcome applicants from all backgrounds and encourage you to apply even if you don’t check every box. Passion, potential, and perspective matter here.
The Role
Adapt is AirDNA’s new dynamic pricing and revenue management product, launching now. Most pricing tools in short-term rental give property managers recommendations. Adapt is built to do the job. That positioning only holds if the person representing Adapt externally is someone the industry already recognizes as one of the best revenue managers in short-term rental, and who agrees the product does what they do.
This is a three-pillar role. You are the public face of Adapt externally—on stage, on podcasts, on LinkedIn, in webinars, and in the competitive narrative. You run onboarding and support for our customers and build that function as we scale. And you are the structured voice of the customer back into our data science and product teams.
You will report directly to our Chief Economist. That pairing is deliberate—you’ll work alongside one of the most visible economists in the STR industry to turn research into product evangelism, and to turn customer reality into product priorities. No other RMS in the category has this structure.
You will be a player-coach from day one: hands-on in demos, onboardings, and customer calls while setting the playbook a future team will execute against. You’ll inherit our beta customers immediately and hire your first CS/onboarding lead within approximately six months.
Here's what you get to do:
External presence — Be the face of Adapt on conference stages, podcasts, webinars, LinkedIn, and analyst briefings. When the industry needs a take on dynamic pricing, you’re the one delivering it.
Competitive narrative — Articulate how Adapt differs from competitors —not in marketing abstractions, but in the specific moments where each tool falls short for a real operator. You’ve lived those moments.
Customer operations — Own end-to-end onboarding for new customers, the customer success playbook, and NPS and retention for the Adapt product line. Run the function solo at first, then hire and manage the team.
Product partnership — Design and run a structured feedback loop from customers into data science and product. You don’t just forward emails—you build the system that turns customer signal into product priority.
Team-building — Hire your first CS/onboarding lead within approximately six months, then build out the team as Adapt scales.
Content collaboration with the Chief Economist — Partner with Chief Economist on content that positions Adapt. You amplify, contextualize, and translate his research into the operator’s language.
Here's what you'll need to be successful:
Practitioner background — 7+ years actively pricing real STR inventory—at a property management company of 20+ units, as a revenue management consultant across multiple portfolios, or as a current Solutions Consultant or Revenue Manager at a competitor ready for the next level up.
Competitive fluency — You can name three specific moments competitors fell short for you or a client, and explain what you did about it.
Public presence — You already have one. A LinkedIn following in the STR community, panel appearances, podcast guest spots, or your own newsletter or content series. You don’t need a personal brand consultant; you need a bigger stage.
Point of view on the category — You have a real perspective on what “autonomous pricing” means, how it differs from “better recommendations,” and why that distinction matters to operators.
Player-coach mentality — You can do the demo, run the onboarding, handle the support ticket, and write the competitive one-pager today. You’ll build a team later, but you don’t need one to be effective from day one.
Self-direction — You’ve reported into a non-traditional manager (founder, GM, Chief Economist, product leader) and thrived without daily oversight. You bring your own operating rhythm.
AI builder — You use AI tools daily to produce at 2–3x the speed of someone who doesn’t. You’ve built workflows using Claude, GPT, or similar—for customer research, content drafts, competitive analysis, or internal tooling. You use AI to think better, not to avoid thinking.
Willing to travel — 5–10 industry conferences a year, plus occasional trips to AirDNA offices in NYC, Denver, or Barcelona.
Here's what you can expect from us:
- Competitive cash compensation and benefits, the salary for this position is $75,000 - $120,000 per year + performance bonus.
- Colorado Salary Statement: The salary range displayed in specifically for those potential hired who will work or reside in the state of Colorado if selected for this role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications.
- Medical, dental, and vision packages to meet your needs
- Unlimited vacation policy; take time when you need it
- Quarterly team outings
- 401K with employer match up to 4%
- Continuing education
- Lunch provided in the Denver office at times!
- Commuter/RTD benefit for Denver based employees
- 16 weeks of paid parental leave
- New MacBooks for employees
- Pet-friendly!
AirDNA Denver, Colorado, USA Office
We have a great LoDo office located just a few blocks away from Union Station in the heart of Denver’s historic LoDo neighborhood.
What you need to know about the Colorado Tech Scene
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