R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Forward Deployed Process Specialist, you will help translate defined business requirements into implementation artifacts and draft future-state process flows and configuration documentation. Every day you will partner with Process Engineers and cross functional teams to support end to end delivery of assigned use cases. To thrive in this role, you must have strong critical thinking and solution design skills.
Here’s what you will experience working as a Forward Deployed Process Specialist:
Work Environment: 75% and up travel to Gainesville, FL, San Diego CA, or Marietta, GA, depending on assignment, per clients' needs.
Support current-state assessments by gathering SOPs, documenting workflows, and assisting with process mapping.
Support senior consultants in preparing implementation plans, stakeholder updates, and deployment materials.
Assist with development of end-user training materials and change management support to drive adoption.
Maintain implementation trackers, issue logs, and supporting documentation during go-live and stabilization.
Support KPI and SLA tracking by maintaining reporting artifacts and escalating issues for resolution.
Participate in post implementation reviews and continuous improvement activities.
Required Skills:
Minimum of 3 years of experience in consulting, healthcare operations, enterprise software, or implementation support.
Strong problem-solving and solution design skills.
Ability to translate operational needs into executable delivery plans.
Stakeholder engagement and cross functional collaboration.
Comfort working with data, metrics, and AI-enabled tools.
The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
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