Financial Analyst, FP&A

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
We are highly adaptable and constantly evolving. We are disruptive. We work hard but try not to take ourselves too seriously. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible.
We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
ServiceNow is proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™, as well as Glassdoor's top 3 Best Places to Work in 2024. Learn more on the Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Job Description
What you get to do in this role:
Based in Santa Clara, the Financial Analyst will be a part of the FP&A organization, supporting Sales. Part of the GTM Finance HQ team you will this position will have you looking at on our entire P&L in Sales, from top-line to profitability, across all geographies.
As a key member of the GTM Finance HQ team, you will:

• Contribute to the financial planning process, helping develop the annual operating plan, budgeting and quarterly forecasting
• Partner with various finance teams to manage and consolidate Sales headcount and Opex
• Work with Finance and Accounting to track financial results vs. budget and complete month-end accruals and reclasses
• Analyze financial results and communicate important messages to senior management optimizing our performance
• Support the Sales organization with financial insights, and development of performance metrics and reporting
• Refine FP&A processes to improve forecast accuracy and completion time

To effectively drive change and find solutions to complex business problems, we have high standards of execution. In addition to someone who can thrive in an evolving and fast-paced environment, we require someone who can:

• Convert requests into finished deliverables with minimal direction required
• Use creativity to solve big-picture problems while remaining detail-oriented to solve the smaller ones
• Work with large datasets to derive business insights and develop new metrics to be added to the regular reporting and KPI library and drive decision making
• Collaborate with diverse personalities to make a difference at one of the fastest growing public software companies in the world

Qualifications
To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 3+ years' experience. Prior experience in SaaS FP&A, equity research, investment banking, management consulting, or similar background that understands both financial and operational metrics
• Passion for highly analytical work with attention to detail and natural curiosity
• Ability to communicate effectively and collaborate with others
• Self-motivated and has the ability to multi-task with a can-do attitude
• High proficiency with Microsoft Office, specifically Excel and PowerPoint
• Optional: knowledgeable with Anaplan, Pigment, visualization tools (PowerBI/Tableau)
• Optional: Prior experience working globally across time zones and geographies, or other relevant international/multi-cultural exposure.

FD21
For positions in this location, we offer a base pay of $91,000 - $141,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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