Field Operations Manager

As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource.

Nalco Water, an Ecolab Company, seeks a Field Ops Manager with deep expertise in data center infrastructure—specifically in the commissioning and operation of cooling equipment related to liquid-to-liquid cooling applications, technical cooling systems (TCS), and coolant distribution units (CDUs). This role is pivotal in shaping our service and support strategy to ensure system assurance and operational excellence for our mission-critical customers.

What’s in it For You:

• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
• The ability to make an impact with a company that is passionate about your career development
• Paid training held in the field and at Nalco Water Headquarters in Naperville, IL
• Enjoy a flexible, independent work environment 
• Receive a non-decaled company vehicle for business and personal use 
• Comprehensive benefits package starting day 1 of employment – medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more! 

As a key technical leader within the team, you will collaborate with engineering, product, sales, service, and customer success teams to define and implement a best-in-class service program that supports the full lifecycle of our cooling solutions—from new construction startup and commissioning efforts through ongoing operations.

Key Responsibilities:

• Serve as the technical subject matter expert on data center cooling systems, with a focus on liquid-to-liquid heat exchange and CDU technologies.
• Provide strategic input into the design and development of service and support programs, including installation, commissioning, maintenance, and troubleshooting protocols.
• Collaborate with customers, contractors, and internal teams during new data center builds and retrofits to ensure seamless integration of our cooling service programs.
• Develop and refine technical documentation, SOPs, and training materials for internal teams and customers.
• Support root cause analysis and continuous improvement efforts for field issues and system performance.
• Advise on monitoring, telemetry, and predictive maintenance strategies to enhance system reliability and uptime.
• Stay current with industry trends, standards, and best practices in data center thermal management and sustainability.

Qualifications:

• Bachelor's degree or equivalent industry experience
• 5+ years of experience in data center infrastructure, with a strong focus on mechanical systems, cooling technologies, and commissioning processes.
• Hands-on experience with coolant distribution units (CDUs), liquid-to-liquid heat exchangers, and technical cooling systems.
• Proven track record in data center construction, startup, and operational support.
• Strong understanding of critical facility operations, including redundancy, uptime requirements, and risk mitigation.
• Excellent communication and collaboration skills, with the ability to interface with both technical and non-technical stakeholders
• Experience working in a startup or fast-paced environment is a plus.
• Possess a valid Driver's License and acceptable Motor Vehicle Record
• No immigration sponsorship offered for this role

Location / Travel Required:

• Preferred location is U.S.; Open to candidates living anywhere in the U.S. close to a major airport 
• Travel up to 75%

About Nalco Water:

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

Anticipated Job Posting End Date:

Annual or Hourly Compensation Range: