Field Claims Representative

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

*Applications are accepted on an ongoing basis. An open position may not be available at this time.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Field (property) Claims professional to join our team. The position requires the following, but is not limited to:

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability.
• Handles multi-line property and casualty claims in an assigned territory with an emphasis on property claims.
• Become familiar with insurance coverage by studying insurance policies, endorsements and forms. 
• Works toward the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
• Ensures that claims payments are issued in a timely and accurate manner.
• Handle investigations by phone, mail and on-site investigations.

Desired Skills & Experience

• Bachelor’s degree or equivalent experience
• A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
• Field claims handling experience is helpful but not required
• Knowledge of Xactimate software is preferred but not required
• Above average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Possess a valid driver’s license

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent benefits package. Along with a matched 401(k), fully-funded pension plan (once vested), Auto-Owners also offers medical, prescription, dental and vision insurance; associate, spouse and child life insurance; supplemental sick pay; long term disability; health care flexible spending accounts and dependent care flexible spending accounts. Additional benefits include: generous paid time off including holidays, vacation days, personal time, sick leave and parental leave; adoption assistance; discounts on personal insurance; education matching gift program; student loan assistance program, a gym membership and fitness class reimbursement program and a company car. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Compensation

Auto-Owners offers a generous compensation package. For this position, the anticipated annualized starting base pay range is: $62,000.00 - $86,200.00. Other components of the compensation package include benefit dollars used to purchase certain benefits and several bonus opportunities.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.