Manage front-of-house restaurant operations, guest service, sales growth, employee hiring, training, scheduling, development, and performance. Partner with the General Manager to improve procedures and standards, ensure regulatory and food safety compliance, resolve customer concerns, and maintain efficient workflows. The role requires flexible availability for day, evening, and weekend shifts in a fast-paced hospitality environment.
Company Overview
Four Corners is a leading, Chicago-based hospitality group that owns and operates unique establishments, each thoughtfully created to offer an exceptional social experience, creative menus, and superior service. We started with a neighborhood bar in 2001 and have grown to 10+ venues across Chicago and are now growing nationally.
Salary Range + Perks:
$65,000 - $75,000 + Bonus Potential (up to $15k)
This role offers relocation assistance exclusively for current employees in good standing.
Job Summary
Four Corners is looking for a Front of House Leader to enhance the Federales experience and assist in day-to-day operations throughout the organization. Responsibilities will include: ensuring exceptional guest service and addressing customer concerns quickly and professionally, building and driving restaurant sales, interviewing, hiring, training, and scheduling employees, developing team members, and fostering a team-oriented working environment, which may include coaching and counseling employees and taking appropriate corrective actions when needed.
Responsibilities:
- Work closely with General Manager to assess and develop procedures, policies, and standards that meet the operational goals based off weekly, daily, and quarterly business performance reviews
- Keep ahead of the service industry’s developments/trends and apply best practices to areas in need of improvement
- Understand, maintain, and enforce local and government regulations
- Assist with onboarding all new and prospective hires (internal/external) and adhere to 4C policies while positively provide support to the team in terms of growth, development, and success planning
- Maintain an orderly workflow according to priorities
- The ability to work in a fast paced, high energy and demanding environment while maintaining the highest standard of professionalism
- Flexible scheduling with the ability to work day, evening and weekend hours as business needs require
Qualifications:
- At least 1+ years managing high-volume Food and Beverage (F&B) or multi-unit operations in the hospitality industry
- Excellent written and verbal communication skills as well as proficiency with various computer applications such as Aloha, Restaurant 365, Avero, and Google Suite
- Strong organizational traits, including excellent time management skills, hands-on and strong leadership skills with the ability to manage others effectively
- Creative and analytical thinker who encompasses strong business aptitude is driven by results and guest satisfaction
- A team player with effective communication that takes ownership of customers’ issues and follows problems through to a resolution
- Excellent interpersonal skills and ability to build relationships (internal/external) as well as highly organized, efficient and detail-oriented
- Understand local and government regulated food safety, risk prevention, fire prevention, and emergency procedures to ensure the safety of all staff and guests
- Forward-thinker who can be proactive in anticipating needs of guests, staff, and the overall vision of the company.
Additional Benefits & Perks
- Authentic, inclusive, fun company culture
- 50% discount on food + beverage at all 4C locations
- Competitive pay
- 401K + company match
- Development opportunities – 4C is growing!
- Medical & supplemental insurance
- Employee events and volunteer opportunities
- And more!
- Good judgment skills and adaptive attitude
Four Corners is an Equal Opportunity Employer.
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