Federal Reserve Financial Services Lead Software Quality Analyst

CompanyFederal Reserve Bank of Atlanta

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire® Funds and Securities, the National Settlement Service (NSS), FedCash®1, FedACH®, Check Services, and the FedNow® Service. FRFS operates as a fully integrated organization with groups dedicated to operations, technology, product and industry engagement, enterprise services, and one focused on the ongoing growth and development of the FedNow instant payment service. Our strategy defines our future direction, seeking to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of financial institutions across the United States. Through our Enterprise structure, we strive to meet the needs of the marketplace for new products and services with speed and agility, seek to provide a robust and unified customer experience, and work to create career growth opportunities for FRFS staff.
We seek leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission. Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation. To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.
We are a dynamic environment that requires days in the office. In office requirements, as amended from time to time, are an essential function of the position
District Employment and Dual Citizenship:
As a Federal Reserve System National Business Line, it is standard practice to post FRFS positions in all twelve Districts to provide transparency and equitable opportunities for all FRS employees to apply. Internal Candidate(s) selected for this position will remain employed by their current employing District and serve as an employee of FRFS. The selected Candidate’s new job title and associated pay range will be determined by the employing District and will continue to be subject to the employing District’s people policies and practices (i.e., remote/hybrid work posture, etc.).

The FRFS business line is seeking a Lead Software Quality Engineer to drive end to end quality through close collaboration with developers, product owners and other key stakeholders to deliver high-quality software products. This role requires strong ownership to define, implement and champion quality practices that ensure high-impact delivery.

Key Activities

• Lead and coach a small team of Quality Engineers

• Analyzes, designs, tests, and delivers technology solutions for business areas and implements executes comprehensive software quality assurance strategies.

• Develop, maintain and execute automated test scripts,

• Develop, maintain and execute manual test scripts,

• Assist in building CI/CD pipeline to execute test scripts in schedule,

• Working across teams to validate end to end flows.

• Documents, tracks, and resolve software defects or issues in collaboration with the product delivery team.

• Ensures quality is built into the software solution throughout the software development lifecycle by performing peer reviews and leveraging relevant quality assurance processes and technologies.

• Develops and communicates software quality measures that report the reliability, compliance/accessibility, performance, and security of the software products and services developed.

• Works closely with delivery partners to understand and align software quality assurance services with product delivery approach and schedule.

Required Qualifications

• Typically requires at least 10 years of relevant experience.

• Experience working as a Quality Engineer Lead for at least 5 years.

• Bachelor’s degree in software engineering, computer science/technology, business administration, or a closely related field from an accredited college or university, or equivalent combination of directly related education and/or experience.

• Experience in test automation tools like Cypress and Selenium

• Experience in JavaScript/Typescript and Java

• Experience working with a cloud provider like AWS.

• Experience in UI and API automation in Web Applications.

• Broad, in-depth understanding and experience with the quality assurance and testing discipline. Performs most work independently with limited supervision and direction.

• May consult with management or senior staff in decision making. 

Preferred Qualifications

• Testing skills and experience with agile, cloud-based delivery in close alignment with the application development team.

• Experience with Behavior-Driven Development (BDD).

• Demonstrate growth mindset and learning agility.

• Excellent problem-solving skills, strong written and verbal communication, and ability to effectively balance constraints and priorities to ensure team commitments are met.

• Strong interpersonal skills -- seek to understand different perspectives; demonstrate openness and respect for diverse views, help build and maintain a healthy team dynamic.

• Strong initiative and teamwork.

• Providing manual and automated testing services to assure the quality of strategic and high priority applications.

• Strong understanding of test automation best practices and can architect, develop, and debug medium to complex level automation scripts.

• Understanding of the software development process and major technology terms.

• Experience working in a high-level collaborative environment and promoting a teamwork mentality.

• Salesforce knowledge.

Education:

• Bachelor’s Degree in related computer technology or 10 years equivalent experience

Experience:

• Typically requires 10 + Years

Our total rewards program offers benefits that are the best fit for you at every stage of your career:

• Comprehensive healthcare options (Medical, Dental, and Vision)

• 401K match, and a fully funded pension plan

• Paid vacation and holidays, flexible work environment

• Generously subsidized public transportation

• Annual tuition reimbursement

• Professional development programs, training, and conferences

• And more…

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments).

The Federal Reserve Bank of Atlanta is an equal opportunity employer.

Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)Yes

Job CategoryInformation Technology Family Group

Work ShiftFirst (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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