As a Developer Relations Engineer, you will enhance documentation, create tutorials for Plaid's FDX API, and provide developer support.
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Our Network Enablement and Access (NEA) team’s mission is to unlock the potential of the Plaid network by broadening and deepening our connection to data partners, such as credit unions, community banks, neobanks, and other small-to-medium-sized financial institutions. We do this by providing solutions that allow our data partners to be part of the network and by providing best-in-class connections. By expanding and improving our connections to data providers, we are able to strengthen the Plaid network while also enabling these smaller financial institutions to provide great experiences to their own customers.
As an Experienced Developer Relations Engineer you will create reference implementations, documentation, and tooling to help external developers at financial institutions and fintechs build APIs to Plaid’s FDX specification at scale and to position Plaid as an industry leader in Open Banking.
Responsibilities
- Improve the usability, content presentation, and organization of existing documentation at https://plaid.com/core-exchange/docs/
- Create new tutorials and topic-specific guides around building to Plaid's FDX API spec and related Open Finance APIs
- Create reference implementations and architectures for implementing Plaid's FDX API spec and related Open Finance APIs
- Maintain and improve the Postman collection and other developer-facing tools
- Be the voice of the developer and help provide input on crafting delightful product experiences for Plaid FDX developers
Must-Have Requirements
- 4-8 years of experience as a Developer Relations Engineer, Developer Advocate, or Developer Evangelist, or in related role(s) such as Software Engineer, Technical Writer, Implementation Specialist, or Sales Engineer
- Able to fluidly create clear, idiomatic code in at least one widely-used backend language
- Able to create reference architectures
- Able to write clear, professional quality developer documentation
- Able to quickly learn new technologies and concepts
- Strong developer empathy, with ability to understand and communicate concepts that are most important to developers
Nice-to-Have Requirements
- Experience with identity solutions, such as OAuth
- Experience with open banking and/or FDX
- Experience with OpenAPI
- Multi-media creation skills, such as making slide decks, technical diagrams, web frontends, and/or video content
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at [email protected].
Please review our Candidate Privacy Notice here.
Top Skills
APIs
Fdx
Oauth
Openapi
Postman
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