Experience Coordinator

Workplace Resource, creating experiences by design, is seeking an experienced Experience Coordinator to join their team!

• Plan and execute showroom events, from intimate client gatherings to large-scale activations, ensuring every detail, from catering to atmosphere, contributes to an unforgettable experience.
• Manage event logistics, including invites, RSVPs, hospitality arrangements, technical needs, and setup/teardown.
• Collaborate with internal teams, partners, and vendors to bring events to life, ensuring all branding and storytelling elements align with company goals, all leading to successful events.
• Build relationships with partners using the showroom space, helping them achieve their goals while fostering a stronger connection to the company.
• Maintain a forward-looking showroom storytelling calendar, integrating employee experience and events that build internal culture.
• Work closely with leadership and HR to ensure consistent onboarding experience for new employees, acting as a guide to get new employees engaged in peer events.
• Partner with the Marketing on event signage, printed collateral, etc.
• Coordinate with the Concierge on event logistics and showroom day-to-day.

• Champion Customer Experience initiatives, ensuring our clients and employees feel appreciated with a human touch.
• Assist in content capturing for events, social media, email campaigns, and showroom branding, ensuring consistency across all touchpoints.
• Build showroom moments and vignettes that double as content sets, working closely with the Digital Content Specialist to develop content.
• Maintain showroom visual storytelling, curating digital displays, mood boards, and branded presentations to support client interactions.
• Support the development of print and digital materials that enhance customer experience.

• Work cross-functionally with internal teams to integrate sustainability practices into showroom operations and events - including repurposing showroom samples, recycling event materials, and implementing eco-friendly hospitality practices.
• Assist in developing case studies and storytelling for client-facing materials that showcase Workplace Resource’s leadership in ESG efforts.
• Curate events or activations that showcase sustainable and socially responsible practices, collaborating with vendors and partners who share Workplace Resource’s ESG values.
• Assisting in data collection required for WR’s Net 0 commitments.

• Bachelor’s degree in a creative or event related field preferred; or 1–2 years of professional design and marketing experience.
• Exceptional interpersonal and communication skills, with the confidence to engage with a variety of clients, guests, and team members.
• Interest or experience around the interior design and furniture world.
• A creative eye for branding, aesthetics, and storytelling, with experience in marketing, event planning, or showroom coordination.
• Strong organizational and multitasking skills, capable of managing multiple moving pieces while maintaining attention to detail.
• Proficiency with the Microsoft Office Suite.
• Experience with graphic design tools (Adobe Creative Suite, Canva, or similar) to support event and showroom marketing needs.
• A proactive and problem-solving mindset, with the ability to work independently and collaboratively.
• Knowledge of or interest in the contract furniture, design, or architecture industry is a plus.
• Demonstrated ability to work cross-functionally with sales/BD teams.
• Comfort holding and shifting between distinct brand voices.
• Detail-oriented with strong project management skills.
• Ability to work efficiently in a fast-paced, collaborative environment while meeting multiple deadlines.
• Excellent communication skills with strong attention to detail.
• Creative thinker with a strategic mindset and passion for design in digital and print formats.
• Ability to build and maintain productive working relationships across teams.
• Familiarity with Microsoft PowerPoint, Word, Excel, and Teams/Zoom in a Windows environment.
• Must be able to perform all essential functions of the position with or without accommodations.

• Expected hourly rate of $28.89-$32.69 based on experience.
• Medical, Dental and Vision Insurance
• Paid Time Off
• Paid Holidays
• Employer paid Life, AD&D, and LTD Insurance
• 401(k) Retirement Plan
• HSA Annual company contribution

Workplace Resource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetics, Veteran status, or other legally protected characteristics. In addition to federal law requirements, Workplace Resource complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Workplace Resource will not discriminate or retaliate against applicants for failing to disclose wage rate history in accordance with applicable law.

Workplace Resource expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, marital status, disability or veteran status. Improper interference with the ability of Workplace Resource employees to perform their job duties may result in discipline up to and including discharge.