Expansion Account Executive

Company Overview

ServiceCore and Docket are rapidly-growing field-service Software as a Service platforms serving the portable sanitation and dumpster industries. Named the #80 fastest-growing software company in America by Inc. 5,000, we’re redefining how our customers manage their businesses. Our software helps hardworking business owners save time, stay organized, and get paid faster by streamlining job management, route optimization, inventory tracking, and billing automation.  Our customers work hard, and so do we—giving them tools to get more done with less stress.

We live by our core values of Love Our Customers, Be Real, Give a Shit, Deliver Results and of course Keep it Fun. ServiceCore provides hard-working individuals the opportunity to work and grow within an agile, fast-paced start-up environment. We are proud of our accomplishments and take our jobs seriously while not taking ourselves too seriously.   We believe in growing together, celebrating successes, and empowering each team member to make a real impact.

Role Overview

ServiceCore is seeking an energetic, ambitious and experienced Expansion Account Executive! This is a great opportunity to work with an amazing hybrid office/WFH team that’s based in Denver, CO.

You will report to the Sales Director as our dedicated Expansion Account Executive.  

Role and Responsibilities

To successfully deliver products in a fast paced working environment you will need to:

• Develop and execute sales plans to expand business within your accounts. You will be responsible for the entire sales cycle for plan shifts, selling new products, additional users, new location expansion  and renewals.
• Own the commercial relationship with customers to strengthen the partnership and uncover new revenue streams.
• Proactively hunt for expansion opportunities within your accounts through regular client outreach, business reviews, and understanding the evolving needs and challenges (i.e., mergers, acquisitions, organic growth).
•  Maintain all account, contact, and opportunity information in our CRM  to ensure an accurate sales forecast and a clear view of all activities.
• Proactively identify and manage accounts at risk of cancellation, navigating objections and reinforcing value to secure the renewal.
• Collaborate closely with Implementations, Training, Support, and other teams to ensure your clients' expectations are met, creating a seamless experience that fosters loyalty and opens doors for future sales.
• Showcase and demo a variety of product tours ranging from quick 10 minute presentations to help our customer learn aspects of the product to long 1 hour formal presentations with slides, rehearsed formal product walkthroughs.
• Collect customer feedback to help ServiceCore improve their product offering and market fit.

Qualifications

• 3-5 Years Account Management Experience where you were responsible for quota
• A focus on delivering the information your customers need in the proper manner: expertise on relevant conversations rather than feature conversations.
• We prefer candidates that have experience with a variety of our technical stack: SFDC, Gong, Slack, Lattice, Sigma, and have demonstrated skills in screensharing complex products.
• Outstanding analytical, oral, and written communication skills
• The ability to work independently to drive your own success while also being a strong collaborator in a team setting.
  

Work Environment

• Casual, open-office environment
• Tuesdays and Wednesday in office for local employees (free parking!)
• Fully stocked kitchen with fresh food and coffee at our Denver HQ
• Hybrid and fully-remote work
• Regular company events / outings
  

Salary & Benefits

• Base Salary: $75,000 (Dependent on Experience) with an additional variable package paid quarterly for a total On Target Earnings compensation.
• 14 Company Holidays in addition to Unlimited PTO 
• Healthcare, dental and vision insurance with generous employer contributions
• 401K w/ match
• Equity Appreciation Plan (units granted upon hire)
• Regular lunches and a fully-stocked kitchen (if in Denver)
• Bi-weekly Grubhub lunch  stipend for remote folks
• Company-provided hardware of your choice/configuration
• A Strong Company Culture that Lives by Our Core Values - Love our Customers, Be Real, Give a Shit, Deliver Results, and Keep it Fun.

Ready to Apply?

If you believe you match the above criteria and are desiring a dynamic start-up environment with a management team that is dedicated to your success, then please apply! 

In addition to our commitment to equal pay for equal work, ServiceCore is also committed to equal opportunity regardless of race, color, age, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, sexual orientation, marital status, citizenship, national origin, disability, or veteran status.