Executive Director, Strategic Customer Engagement, Neurology CBU

The Executive Director, Strategic Customer Engagement, Neurology CBU (Commercial Business Unit) is a leadership role within Neurology Commercial Business Unit of Regeneron. The incumbent will report to the Vice President heading the CBU and will be based in the corporate headquarters in Sleepy Hollow, NY.

The primary expectations for this role are two-fold:

1) Provide strategic oversight and enhance launch and execution excellence for our newly launching brand for Myasthenia Gravis in the US; 2) Create a strategic coordinated approach for our field teams calling on customers. The incumbent will be responsible for optimizing business performance for the Neurology Sales Specialists. They will lead the Field teams, motivating and developing the team to deliver upon CBU operational and financial goals and customer expectations.

Specifically, the individual will have accountability for providing strategic leadership and cross-functional direction to successfully drive the launch for Regeneron’s neurology brands – beginning with Myasthenia Gravis and expanding over time with our robust Neurology pipeline, navigating all relevant cross functional teams to successfully deliver Regeneron’s neurology portfolio to patients in need.

The individual must be capable of developing credible and trusted relationships with all Field teams as well as aligning, through knowledge and experience, colleagues in Marketing, Market Access, Field reimbursement, Commercial Operations, Trade and Distribution and Medical Affairs. They must also align collaboration with key collaborators across the rest of the Commercial, Corporate and R&D organizations.

The Executive Director, Strategic Customer Engagement must foster a customer/patient driven Regeneron culture ensuring patients are first in all business activities. This must be accomplished while continuing to deliver Field commitments within budget, revenue targets and timelines while remaining steadfast in ensuring Field team compliance with federal, state and local laws, industry regulations and guidelines.

In this position a typical day may include the following:

• In collaboration with the VP, Head of CBU, develop and implement a commercial customer-facing strategy that will enable Regeneron to become a major player serving the Neurology market.
• Contribute to the development of the Company’s strategic commercial plan to significantly and profitably grow the business.
• Provide field leadership and direction to the Neurology customer-facing field teams including hiring, motivating, and developing the team to deliver upon customer expectations.
• Establish credible and trusted relationships with key organizational and business collaborators inside and outside of Regeneron including key health care providers, Key opinion leaders, etc.
• Establish individual business relationships and a strong presence with experts in the field and be able to develop key relationships with experts in the Neurology therapeutic area.
• The individual must be capable of developing credible and trusted relationships with direct reporting personnel in the Field, as well as aligning through knowledge and experience, colleagues in Marketing, Market Access, Field reimbursement, Commercial Operations, Trade and Distribution and Medical Affairs. They must also align collaboration with key partners across the rest of the Commercial organization, Corporate and R&D organizations.
• Lead a high quality, high performing field team capable of realizing fully Regeneron’s technology and commercial promise to patients. This must be accomplished while continuing to deliver Field commitments within budget, revenue targets and timelines.
• Ensure Regeneron Executive Leadership is kept aware of significant external events and threats that may affect our business and proactively make recommendations to address them in a timely manner.
• Ensure Field team compliance with federal, state and local laws, industry regulations and guidelines at all times.

This May Be the Right Role for You If you:

• You are a seasoned commercial executive and proven leader with sophisticated management skills and a solid track record of accomplishment. Experience in both major pharmaceutical and in biotech companies is preferred with a recent track record of successful product launches in the injectable biologics therapeutic area. Neurology experience is preferred and Myasthenia Gravis or Neurology Rare Disease experience a plus.
• You have experience in leading highly successful field teams.
• You demonstrate strategic and tactical abilities in developing and successfully implementing a comprehensive sales plan. This must be accomplished while continuing to deliver Field commitments within budget, revenue targets and timelines.
• You are capable of establishing governance to ensure the Neurology CBU remains at all times aligned with federal, state and local laws, industry regulations and guidelines ensuring Field team compliance with federal, state and local laws, industry regulations and guidelines.
• You can quickly display credibility and build support for necessary initiatives within the CBU and across other related functions and Regeneron.
• You are an analytical decision maker with the proven ability to complete and deliver on business objectives.
• You bring high energy, inspirational leadership skills with exceptional communication and team building ability.

• BS in a life sciences or related field; MBA preferred.
• Recent launch experience in the Rare Neurology injectable market a strong plus.
• Minimum of 15 years people and industry leadership experience through progressively increasing leadership positions.
• Strong leadership skills required including strong record of hiring, developing and retaining personnel while delivering agreed revenue targets.
• Experience in biologic products and experience in the “buy and bill” reimbursement area is required.