EverPro - Business Performance Analyst (Remote Ontario/Canada)

At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 700,000+ customers.  As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en.   

Business/Vertical: 

The EverPro business within EverCommerce offers business management solutions that help home and field service small businesses work more efficiently and improve every touchpoint with their customers.  Software solutions customized for field services, landscaping, pest and lawn, remodeling and roofing help these businesses with everything from scheduling and tracking jobs, to quoting, invoicing and payments processing, to customer relationship, review and reputation management.  

The Invoicing vertical within EverPro focuses on business management and payments solutions for small service businesses through our Invoice Simple and Joist products. These solutions help service professionals efficiently manage their business finances, from creating estimates and invoices to processing payments and tracking jobs. Our products serve hundreds of thousands of freelancers, solo entrepreneurs and micro-businesses across hundreds of industries across multiple geographies. 

Position Summary: 

The Business Performance Analyst will drive strategic success through comprehensive performance tracking and optimization for our Invoicing products (Invoice Simple and Joist), reporting to the Director of Planning & Insights. This role focuses on tracking initiative performance, creating executive-level reporting, and providing critical insights that inform strategic adjustments. As a key member of the market leadership team, you'll transform performance data into actionable insights that guide strategic decision-making across the business. 

Key Responsibilities: 

Performance Monitoring & Technical Reporting:  

• Design comprehensive performance monitoring frameworks for strategic initiatives 

• Build and maintain data pipelines and automated reporting systems 

• Create executive dashboards and reporting structures using SQL and visualization tools 

• Track progress against strategic OKRs and critical business objectives 

• Develop standardized KPI frameworks and technical measurement solutions 

• Prepare quarterly business reviews and executive performance summaries 

Initiative Effectiveness Analysis:  

• Monitor the effectiveness and ROI of strategic initiatives 

• Provide objective analysis on program performance and strategic investments 

• Identify trends, risks, and opportunities across business initiatives 

• Evaluate resource allocation effectiveness across strategic priorities 

• Recommend course corrections for underperforming initiatives 

Strategic Decision Support:  

• Translate complex performance data into clear strategic insights 

• Identify optimization opportunities across the business 

• Support strategic planning with performance-based recommendations 

• Provide data-driven insights for leadership decision-making 

• Develop frameworks for evaluating strategic opportunities 

Cross-functional Collaboration:  

• Partner with Growth, Product, and Marketing teams to establish aligned success metrics 

• Support Department Leaders with performance data for OKR development 

• Collaborate with Business Development to evaluate partnership performance 

• Work with Director of Planning & Insights on strategic reviews and business performance 

• Assist functional teams in defining and tracking success metrics  

Qualifications: 

• 5+ years of experience in performance analytics, business intelligence, or strategic operations 

• Strong technical skills including proficiency with SQL, data visualization tools, and analytics platforms (Looker, Periscope, Heap, Amplitude)

• Experience with data modeling, ETL processes, and building automated reporting solutions 

• Advanced skills in Excel, Power BI, Tableau, or similar tools for complex data analysis 

• Experience tracking initiative effectiveness and strategic program evaluation 

• BS/BA in Business, Analytics, Data Science, Economics or related field

• Strong understanding of SaaS business metrics and performance indicators 

• Proven track record of influencing decisions through data-driven insights 

• Experience with OKR frameworks and strategic planning processes 

• Ability to communicate complex analytics clearly to executive audiences  

Personal Characteristics: 

• Smart and curious. 

• Strategic thinker with strong analytical skills and business acumen 

• Detail-oriented professional who values accuracy and clarity in reporting 

• Natural collaborator who thrives on improving organizational effectiveness 

• Exceptional communicator who can present complex data clearly to all audiences 

• Team-oriented professional who builds trust through transparency and insight 

• Passionate about driving business success through measured performance 

Benefits & Perks: 

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid 
• Robust wellness benefits, including an annual wellness stipend 
• Flexible and generous (FTO) time-off 
• Employee Stock Purchase Program 
• Registered Retirement Savings Plan (RRSP) with 4% company match  
• Continued investment in your professional development

Where: Remote, Ontario/Canada

The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role will require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America. 

Compensation: The target base compensation for this position is $110,000 - $120,000 CAD per year in most locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above