Provide phone and email support to owner-operator truck drivers, deliver exceptional customer service, analyze and communicate business and financial performance, prepare profit plans and client goal setting, answer client and coworker questions in plain language, and proactively support team growth.
Are you ready to kickstart your career? We are looking for a charismatic Business Consultant to support independent owner-operator truck drivers in becoming successful business owners. You will be the primary point of contact for ATBS clients and will provide unparalleled customer service and business advice to keep our truck drivers' businesses between the lines!
About Us:
- Since 1998, ATBS has been the trusted business partner of individual owner-operator truck drivers and the largest fleets in America
- 14,000 recurring clients and growing
- 110 employees, 10 departments, 2 offices, 1 team
- Team-oriented and casual work environment
- Continuous training through ATBS University
- Room for growth and professional development
About You:
- You solve problems creatively and develop innovative solutions
- You are curious and have an inherent willingness to learn
- You enjoy collaborating with others and have excellent communication skills
- You are analytical and detail-oriented
- You always go the extra mile to provide exceptional customer service
About the Opportunity:
- Passionately provide exceptional customer service, via phone and email, with a positive attitude and professional demeanor
- Respond to all client inquiries as quickly as possible
- Accurately analyze and communicate business performance and financial results with clients
- Consistently initiate client goal setting through profit plan preparation
- Share your knowledge by answering client and coworker questions using everyday language
- Proactively support the team and contribute to the growth and success of ATBS
About Your Expertise:
- Progress toward an applicable Associate’s or Bachelor’s degree is required
- Previous customer service experience is beneficial
- Knowledge of tax rules and regulations is beneficial
- Experience in the transportation industry is beneficial
- Experience managing multiple priorities is beneficial
About the Perks:
- Free beer & coffee daily
- Monthly celebrations
- Charitable time off to give back to our communities
- Paid time off to do what you are passionate about
- Health, vision, and dental benefits and HSA match
- 401K match
We are hiring for this position on an ongoing basis. Apply today!
American Truck Business Services Golden, Colorado, USA Office
Golden, CO, United States
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