Agilent Technologies
Enterprise Program Coordinator; スケジュールコーディネーター(エンタープライズサービス)
Be an Early Applicant
The role involves coordinating with clients, particularly in the pharmaceutical industry, for operational support including scheduling and handling inquiries for technical services.
Job Description
・エンタープライズサービスをご契約いただいたお客様(主に製薬会社様)のコンシェルジュ的な役割として、日々のオペレーションの第一コンタクト先としてお客様との契約内容を速やかにかつ誠実な対応で実行します。
具体的には、お客様の使用している化学分析機器(アジレント社製または他の会社の機器)の点検・修理サービス等の要請や問い合わせに対応し、お客様・アジレントおよびベンダー様とのエンジニア訪問の日程調整および関連業務を実施いただきます。
参考 エンタープライズサービスはこちら:
https://www.agilent.com/Library/brochures/low_5991-2740JAJP.pdf
Qualifications・PCによる業務系システム操作(SAP/CRM)
・Office系ソフト操作
・コミュニケーション(日本語・英語) TOEIC600点相当以上
・理系の学部出身もしくは製薬会社での経験があれば尚可
・GxPの規則およびガイドラインの基礎知識があれば尚可
・見積取得、注文書発行および請求処理に関わる理解と経験があれば尚可
求められるヒューマンスキル
・チームワーク
・正確性
・迅速性
・臨機応変さ
・積極性・自発性
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required: OccasionalShift: DayDuration: No End DateJob Function: Customer ServiceTop Skills
CRM
Office
SAP
Similar Jobs
Biotech
The Enterprise Program Coordinator manages customer operations for pharmaceutical clients, coordinating schedules for service requests and inquiries, and acting as the main point of contact.
Top Skills:
CRMOfficeSAP
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
You will upgrade blockchain nodes, automate processes, and identify investment areas to improve service effectiveness and reduce manual effort.
Top Skills:
BlockchainIntegration TestingJavaPythonService-Oriented Architecture
Artificial Intelligence • Consumer Web • Edtech • HR Tech • Information Technology • Software • Conversational AI
Deliver live online full stack coding classes, develop curriculum, engage students, assess performance, and resolve technical queries.
Top Skills:
AngularAWSAzureCi/CdCSSDjangoDockerExpress.JsFirebaseFlaskGoogle Cloud PlatformHTMLJavaScriptKubernetesMongoDBMySQLNode.jsNoSQLPostgresReactRuby On RailsSQLVue
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute