Enterprise Productivity Engineer

Join Aya Healthcare, winner of multiple Top Workplace awards! 

Enterprise Technology at Aya is seeking an Enterprise Productivity Engineering team. You’ll help operate and improve our Microsoft 365 E5 environment (Exchange Online, Entra ID/Azure AD, Teams, SharePoint, OneDrive), strengthen security and compliance, and automate repeatable work to keep our workforce productive.

Who We Are: 

We’re a $10+ billion, rapidly growing workforce solutions provider in the healthcare industry. We deliver tech-enabled services that help healthcare organizations meet and manage their contingent labor needs. We build and manage tech-enabled marketplaces for national and local healthcare talent and deliver contingent labor management solutions through our proprietary software platform.  

At Aya, we’re obsessed with creating exceptional experiences for our clients, clinicians, and employees. In fact, we put employee satisfaction above all else. Our team members are responsible for incomparable customer experience and we know that happy employees are critical to maintaining happy clients. We foster an entrepreneurial, high-energy, low-bureaucracy culture and value innovative thinking and creative problem solving. We embrace diversity in thought and backgrounds unified by a commitment to high achievement. When you join Aya, you’ll be surrounded by teammates who care about you as an individual and leaders who will help you grow both personally and professionally. 

Responsibilities: 

• Operate Microsoft 365 E5: maintain Exchange Online (mail flow rules, encryption, anti-spam/phishing/malware, retention/archiving, eDiscovery), Teams/SharePoint/OneDrive, and Entra ID identity policies (MFA, Conditional Access).
• Security & compliance hygiene: assist with DLP, ATP, and periodic audits/reviews in Purview and Defender; help drive ongoing policy improvements.
• Automation & scripting: run and (over time) contribute to PowerShell automations for provisioning, reporting, and monitoring; support Power Automate flows that remove manual steps for business teams.
• Incident/request handling: create/update ServiceNow tickets, investigate issues using KBs and logs, and escalate to Microsoft Premier support or vendors when needed.
• Knowledge & documentation: capture troubleshooting steps and update KB articles; contribute to runbooks and how-tos.
• Collaboration: partner with other IT teams to plan and execute changes with minimal disruption; communicate status and action plans to stakeholders.

Required Qualifications:

• Education: Bachelor’s in Information Systems, Computer Science, Engineering, or related field or equivalent experience.
• 1 year of IT experience (or equivalent technical education) with exposure to Microsoft 365/Office 365 administration and systems engineering fundamentals.
• Foundational knowledge of Microsoft admin portals
• Basic PowerShell skills; comfortable running vetted scripts and learning to modify them with supervision.
• Understanding of identity/security concepts: MFA, Conditional Access, DLP, ATP, and general best practices for protecting identities and data.
• Strong interpersonal and customer service skills—professional, upbeat, collaborative communicator (written and verbal).
• Preferred: Familiarity with Copilot, Power BI, Power Automate, and API integrations
• Preferred: Experience with CloudAlly, LastPass, ServiceNow, Mimecast, and ShareGate.
• Preferred: Experience coordinating escalations with Microsoft or third-party vendors.

What We Offer: 

• Free premium medical, dental, life and vision insurance 
• Generous 401(k) match 
• Aya also offers other benefits to those that are eligible and where required by applicable law, including reimbursements and discretionary bonuses 
• Aya provides paid sick leave in accordance with all applicable state, federal, and local laws. Aya’s general sick leave policy is that employees accrue one hour of paid sick leave for every 30 hours worked. However, to the extent any provisions of the statement above conflict with any applicable paid sick leave laws, the applicable paid sick leave laws are controlling 
• Celebrations! We hit our goals and reward ourselves.  
• Company-sponsored virtual events, happy hours and team-building activities are always on the horizon — plus, you get a special treat on your birthday! 
• Unlimited DTO — we believe in time off!  
• Virtual yoga, meditation or boot camp classes offered daily 

Compensation: Aya reasonably anticipates the pay scale for this position to be an annual salary of $110,000 to $120,000. 

The pay scale for this position may vary if applicant possesses experience outside of what Aya reasonably anticipates for this position. Bonuses are subject to the role and your manager’s discretion. 

Aya is an Equal Opportunity Employer (EEO), including Disability / Vets, and welcomes all to apply. Please click here for our EEO policy