Enterprise Client Director

Job Description SummaryJob Description Summary
The Enterprise Client Director (ECD) serves as a trusted advisor and strategic thought partner to a select set of GE HealthCare’s most critical customers, leading enterprise account planning and acting as a change agent within the account. The ECD owns the account-level relationship strategy across GEHC’s equipment, service and digital portfolio engages C-suite and departmental leaders, and is empowered to deliver a unified, differentiated customer experience, unlock incremental value for the customer and for GE HealthCare with support and through orchestration of the Global and Regional teams.

Job Description

Key Responsibilities  

• Develop and execute a multi-year account strategy aligned to customer priorities, connecting GEHC capabilities across Imaging, AVS, PCS, and Service into a coherent roadmap for Care Alliance partnership.  

• Translate strategy into quarterly priorities and opportunity plans that the account community can execute. 

• Build and sustain senior relationships (C-suite and key executives), anticipate changing needs, and shape customer decision-making as a trusted advisor.  

• Present complex information clearly—verbally and in writing—to executive decision makers. 

• Serve as the single point of contact and decision maker for Enterprise Accounts, ensuring alignment on who engages whom, when, and why across GEHC.  

• Connect customers to the right GEHC resources to meet needs and resolve challenges while maintaining strategic coherence and message discipline. 

• Lead and algin cross-functional teams around account priorities, clear roles, and operating cadence 

• Owns the coordination with USCAN and Global Segment teams / Sales GMs to ensure the right level of engagement from front line sellers.  

• Identify and shape enterprise opportunities; engage the Enterprise Solutions team to build large-scale strategic deals (e.g., Care Alliance / Care Pathway-type constructs where applicable).  

• Lead cross-segment alignment to improve win rate, deal velocity, and customer confidence in GEHC as a strategic partner. 

• For assigned Enterprise Accounts, own funnel health and conversion within accounts, driving Enterprise Solutions funnel, Share of Wallet, Visibility rate, and Win rate. 

• Deliver outcomes with explicit accountability for Price discipline / accretion (protecting value and avoiding relationship-discounting). 

• Hold internal stakeholders accountable for cross-functional outcomes that impact the enterprise relationship, including cash collection, issue resolution, and delivery commitments; driving closure through influence and escalation pathways when required.  

Required Qualifications  

• Bachelor’s degree and 5+ years experience in a combination of medical sales, healthcare marketing, clinical/technical modality expertise, clinical technology leadership, or hospital administration in imaging OR 8+ years experience in a combination of medical sales. 

• Demonstrated experience presenting complex information to healthcare/hospital C-suite decision makers. 

• Demonstrated ability in leading direct teams and through influence. 

• Demonstrated ability to orchestrate across multiple, complex stakeholder groups and successfully shape an outcome 

• Reside within assigned geography (Wisconsin or Iowa) and travel within territory as required. 

Preferred  

• Demonstrated ability to drive account-level strategy and organizational alignment across segments and service teams. 

• Track record shaping complex, cross-segment opportunities and building enterprise-level deals. 

• Comfort operating beyond traditional product categories (e.g., digital, SaaS, precision care strategies where applicable) 

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