The Enterprise Account Partner manages customer relationships and drives growth within large strategic accounts, focusing on Life Sciences. Responsibilities include account oversight, planning communications, and fostering relationships with key decision makers.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
Enterprise Account Partners at Veeva are accountable globally for overall customer relationships, exceptional customer satisfaction, and revenue growth. Enterprise Account Partners will own the relationships with large, global, strategic accounts across our Clinical, Regulatory, Drug Safety software products which sit on our Veeva Vault platform.
This is a highly visible role at Veeva that requires deep industry expertise and domain knowledge. Your job will be to partner closely with our largest customers to develop long-term growth plans that drive adoption and extend the reach of Veeva Vault.
What You'll Do
- Serve as the single point of accountability for the Veeva team while leveraging Veeva resources to serve the account globally
- Ensure that every resource serving an account has clarity on the long-term account
- Plan and implement regular communications globally
- Cultivate Veeva relationships that provide direct access to key decision makers across drug development and IT
Requirements
- Minimum of 8 years combined experience across sales, account management and/or consulting services
- Minimum of 5 years of experience focused on account management serving global Life Sciences customers or a related industry
- Expertise in one or more of the following drug technologies: Clinical, Regulatory or Drug Safety
- Proven track record of cultivating C-suite relationships across multiple business functions
- Strong negotiation skills with demonstrated ability to close large, multimillion dollar contracts
- Ability to articulate complex value propositions to C-level customers
- Ability to travel as needed to spend time onsite with the Customer – travel will vary depending on candidate location
Interviewing with Veeva
- Follow the application process and submit your resume.
- Within 3 days, you will receive a link to a personality assessment administered by a third party.
- Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
- If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
- Once all interviews are complete, the manager will be in touch with a final decision.
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $80,000 - $300,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
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