About ShipMonk
ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
● Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business.
● People make ShipMonk: We believe in our team and invest in our people.
● Change the score: We challenge the status quo, constantly innovating and improving.
● Get sh*t done: We're a fast-paced, high-growth company that values action and results.
At ShipMonk, we help eCommerce businesses scale by providing best-in-class third-party logistics (3PL) services. Our team is passionate, driven, and obsessed with helping our clients succeed. If you’re looking for a high-energy, fast-paced environment where innovation and hustle are valued, ShipMonk is the place for you.
The Role
The Enterprise Account Executive is a critical individual contributor role responsible for driving new business opportunities and converting those opportunities into long-term ShipMonk clients. As a frontline sales professional, the Enterprise Account Executive is an expert in our services and solutions, with a strong focus on prospecting, relationship-building, consultative selling, and closing deals. This role is perfect for self-starters who thrive in a fast-paced sales environment and are eager to help eCommerce brands scale through 3PL fulfillment.
What You'll Do
- Product Knowledge Expert
Understand the features and benefits of ShipMonk’s services and present them in a compelling way that meets the needs of prospective clients. - Consultative Selling
Deliver engaging, solution-oriented presentations tailored to client pain points. Negotiate service agreements and close new business opportunities with professionalism and urgency. - Pipeline Development
Generate and qualify leads through proactive outreach and networking. Build a robust pipeline of prospective clients aligned with ShipMonk’s ideal customer profile. - Relationship Builder
Establish and grow relationships with prospects, representing ShipMonk’s values and “GSD” mindset throughout the sales process. - Problem Solver
Identify client challenges and creatively position ShipMonk’s offerings to meet their needs. Think critically and act decisively to move deals forward.
What You'll Need
- 2+ years of sales, business development, or account executive experience in a fast-paced environment
- A proven track record of developing leads and closing new business
- Strong communication and interpersonal skills
- High proficiency in navigating CRMs (Salesforce preferred) and sales engagement tools
- Excellent organizational and time management abilities
- Ability to think analytically, negotiate service agreements, and adapt to a dynamic environment
- A collaborative team player with a strong sense of business acumen
- Passionate, energetic, and driven to exceed goals
- Willingness to be onsite up to 5 days per week at a ShipMonk fulfillment center
- Ability to travel up to 25% of the time to meet with clients in person. Travel may include conducting property tours, hosting client meetings, attending site visits, or supporting other in-person engagements as needed
Why This Role?
- Make a direct impact by driving new client growth and contributing to ShipMonk’s expansion
- Represent a fast-growing industry leader in 3PL fulfillment
- Join a passionate, high-performing sales team with strong leadership support
- Opportunity for career advancement in a rapidly scaling organization
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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