Engineering Manager

ABOUT FATHOM

We think it’s broken that so many people and businesses rely on notes to remember and share insights from their meetings.

We created Fathom to eliminate the needless overhead of meetings. Our AI assistant captures, summarizes, and organizes the key moments of your calls, so you and your team can stay fully present without sacrificing context or clarity. From instant, searchable call summaries to seamless CRM updates and team-wide sharing, Fathom transforms meetings from a source of friction into a place for alignment and momentum.

We started Fathom to rid us all of the tyranny of note-taking, and people seem to really love what we've built so far:

🥇 #1 Highest Satisfaction Product of 2024 on G2

🔥 #1 Rated on G2 with 4,500+ reviews and a perfect 5/5 rating

🥇 #1 Product of the Day and #2 AI Product of the Year

🚀 Most installed AI meeting assistant on both the Zoom and HubSpot marketplaces

📈 We’re hitting usage and revenue records every week

We're growing incredibly quickly, so we're looking to grow our small but mighty team.

ROLE OVERVIEW
We’re hiring an Engineering Manager who is excited to roll up their sleeves and contribute hands-on from day one. You’ll be leading a small team of senior engineers, but also expected to stay close to the code as you help us scale our distributed systems and evolve our service architecture.

This is a great role for someone who’s been a strong IC in high-scale environments and has 2+ years of experience managing senior engineers in a fast-paced setting.

You’ll report to our CTO and work closely with our infrastructure and application teams, as well as our world-class customer support org.
HOW YOU'LL HELP US WIN

You’ll lead a team responsible for building and scaling the core backend systems that power Fathom. This includes both hands-on development and guiding others through system design, execution, and technical decisions.

By 30 Days

• Get up to speed on our services and architecture with support from your peers

• Begin contributing code to improve existing services and unlock new functionality

• Identify and prioritize key areas of technical or operational improvement within the team

By 90 Days

• Lead development on major backend initiatives—e.g., building a k8s operator or a cloud storage caching layer

• Drive architecture reviews and ensure sound, scalable technical decisions

• Mentor team members and introduce lightweight processes that help us move fast without creating drag

By 180 Days

• Own the long-term health of our backend stack: scalability, cost-efficiency, maintainability

• Partner with infrastructure and app teams to define the next evolution of our backend/frontend boundary

• Grow the team by helping with hiring, onboarding, and career development

REQUIREMENTS

Hard Skills

• Have deep hands on experience with Go and Kubernetes (including garbage collection, performance tuning, profiling)

• Have managed services deployed in GCP, running on GKE, containerized via Docker, and working within a Linux environment

• Are familiar with other parts of our stack (or equivalents): Ruby/Rails, Redis, ffmpeg

• Have 2+ years experience managing senior engineers in a high-ownership environment

• Have worked in SaaS or PaaS environments at scale (we process 100s of millions of async jobs weekly)

• Prioritize clarity, accountability, and pragmatism over process for process’s sake

• Are comfortable being a player-coach—balancing IC work with technical leadership and people management

• Bonus points for experience with video streaming at scale, Cgo, or hybrid local/cloud processing models
  

Soft Skills

• You have strong instincts for systems-level thinking and making tradeoffs at scale

• You love working across disciplines and care about the business impact of your work

• You have high attention to detail and are comfortable navigating complex or ambiguous problems

• You have a bias for action but value thoughtful debate before committing
  

WHAT'S IN IT FOR YOU

• The opportunity to shape the foundational software services of a growing company

• A high-leverage role with broad technical ownership

• The chance to grow a team and shape how we scale Fathom’s core services

• No bureaucracy—just a smart, kind, highly productive team shipping real things

• Competitive compensation and benefits

• A supportive environment that encourages innovation and personal growth
  

WHY YOU SHOULD JOIN US

• Opportunity for impact. We’re established enough to ship instead of fighting fires and early enough that your work will have a real impact.

• Opportunity for learning. You’ll work alongside our 8-person, all-senior engineering team who have many years of industry experience and advanced degrees in Computer Science.

• Startup experience. You’ll work closely with our CEO, a 2X Founder/CEO with a background in computer science and product design.

• We embrace being fully remote. We schedule meetings sparingly and instead heavily use async comms (Slack, Notion, Loom)
  

ABOUT THE INTERVIEW

• No live coding. We have no idea who thought writing code on whiteboards was a good idea but we hate it. We’re much more interested in what you’ve done and learned.

• You’ll meet the entire team. We think it’s important that you get to meet everyone you’ll be working with.

• No bullshit. Ask us anything you like. We’ve never understood why companies pretend they’re something that they’re not in the hiring process - you’re going to find out eventually so we’d rather you know who we are up front so we can both make sure this is a good fit for all involved.

• Quick turnaround time. We know you have lots of options so we move fast usually in less than a week from start to finish.