Leads a backend engineering team responsible for scalable, reliable systems. Balances people management, technical direction, architecture, and execution; hires, coaches, and develops engineers; guides complex initiatives from design through production; and partners with Product and Engineering stakeholders to improve system reliability, performance, maintainability, and team productivity.
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!
About the Role
Attentive is looking for an Engineering Manager to lead a team of backend engineers building the scalable, reliable systems that power our platform. You’ll balance people leadership, technical direction, and execution while partnering closely with Product and other engineering teams to deliver meaningful customer and business outcomes.
You’ll develop and grow a high-performing team, guide technical and architectural decisions, and create clarity around complex initiatives. You’ll help ensure our systems and engineering practices evolve as Attentive continues to scale.
What You’ll Accomplish
- 2+ years of experience managing software engineers and 7+ years of professional software engineering experience
- Strong technical foundation in backend engineering, distributed systems, APIs, data modeling, and scalable application architecture
- Experience building and operating high-volume production systems with a focus on reliability, performance, and maintainability
- Proven ability to guide technical and architectural decisions, evaluate tradeoffs, and lead complex initiatives from design through production
- Experience hiring, coaching, providing feedback, managing performance, and developing engineers at different stages of their careers
- Strong cross-functional communication skills with the ability to create clarity and alignment across Engineering, Product, and other stakeholders
- Experience using modern development practices and AI-powered engineering tools to improve team productivity and software quality
What We Use
- Java and Spring Boot microservices, built with Gradle
- DynamoDB, PostgreSQL, and Redis for our data layer
- Kubernetes running in AWS EKS
- Istio, Datadog, Terraform, Cloudflare, and Helm across our infrastructure and observability stack
- Distributed, event-driven systems processing large volumes of data and customer interactions
- Python and a variety of machine learning and data technologies across our broader technology ecosystem
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
#LI-EF1
For US based applicants:
- The US base salary range for this full-time position is $210,000 - $240,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location
By applying for this position, your data will be processed as per Attentive's Privacy Policy.
Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
Similar Jobs
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Leads ServiceNow’s Americas CRM&I Expert Services practice and manages 10–15 consultants delivering CRM implementations and advisory engagements. Develops business growth plans, supports presales scoping, oversees forecasting and resourcing, drives delivery quality and continuous improvement, and builds relationships with customers, partners, product teams, and internal stakeholders. Responsible for hiring, enablement, mentoring, and performance management while promoting best practices across ServiceNow CRM products, including CSM, FSM, and Sales CRM.
Top Skills:
AgileExcelMS OfficePowerPointScaled AgileServicenow Customer Service ManagementServicenow Field Service ManagementServicenow PlatformServicenow Sales CrmWord
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handles inbound calls and warm leads to assess customers’ insurance needs, recommend appropriate property and casualty coverage, and convert prospects into policyholders. The role includes paid training and licensing support, customer consultation, sales closing, brand representation, and meeting performance goals. Employees work remotely on a fixed schedule that includes weekdays and one weekend day, using company-provided equipment and a wired high-speed internet connection.
Top Skills:
Personal ComputerWired High-Speed Internet
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Provides technical support throughout the sales cycle by delivering product demonstrations, leading proof-of-concept evaluations, supporting cloud architecture discussions, completing RFIs and RFPs, and presenting solutions to technical and executive audiences. Partners with sales teams, channel partners, customers, product management, marketing, and services teams. Requires observability expertise, troubleshooting ability, strong communication skills, and travel up to 30%.
Top Skills:
.NetAdvanced ObservabilityAnsibleApplication Performance ManagementAWSAzureCi/CdContainersCSSDevOpsDynatraceGCPGoHTMLJavaJavaScriptKubernetesLinuxNode.jsOpenshiftPHPPuppetServerless FunctionsSite Reliability EngineeringTerraformWindows
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
