Engineer II- Systems Administrator & Application Support

Job Description

It’s about putting our best to the test.

Are you described as someone with an inquisitive mind and an innovative personality? Are you never satisfied with good enough? Does solving complex problems and ensuring top-quality applications excite you? If so, being an Engineer II - Application Systems with Frost could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As an Engineer II - Application Systems, you are responsible for designing, implementing, maintaining, and troubleshooting corporate applications across the organization. You’ll play an important role in evaluating and enhancing existing application systems processes, policies, and procedures. You’ll use your strong problem-solving skills to troubleshoot complex application systems tickets and issues. You believe in effective communication and will have the opportunity to address potential problems and solutions to complex issues.

What you’ll do: 

• Design, deploy, and optimize applications in Windows, Linux, cloud, and enterprise environments
• Customize and configure systems to meet business needs while adhering to security standards
• Resolve complex issues by diagnosing problems, implementing solutions, and documenting processes
• Collaborate with stakeholders and management on cross-functional projects and system implementations
• Stay updated on industry trends and technologies to drive innovation
• Evaluate and improve application processes, policies, and procedures, and implement approved changes
• Create and maintain comprehensive documentation for application systems
• Mentor and support team members, fostering professional growth and collaboration
• Perform additional duties as assigned
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent relevant experience
• Demonstrated ability to independently identify issues across interrelated programs and systems and develop the appropriate solutions, typically requiring a minimum of 2+ years of experience
• Proven ability to apply engineering principles to effectively resolve moderately complex technical issues within Infrastructure and Operations
• Strong communication, teamwork, and adaptability to collaborate with cross-functional teams
• Knowledge of Infrastructure & Operations platform such as Microsoft or RHEL 
• Relevant scripting or automation skills, such as PowerShell or VBScript   
• Excellent written and verbal communication skills
• Experience in Microsoft Office applications

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:  

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.