Administer MECM and HCL BigFix endpoint management platforms supporting CDC workstations, laptops, and servers. Package and deploy software, patches, and updates; maintain WSUS, antivirus, SQL Server, reporting, backups, and recovery processes. Develop PowerShell automation, troubleshoot deployment and infrastructure issues, monitor service availability, and support highly available architecture. Collaborate with CDC OCIO and DevSecOps teams on upgrades, process improvements, and evaluation of emerging software distribution technologies.
This is a remote position.
Endpoint Management Engineer (MECM / BigFix), CDC, Remote
Summary:
- Job Title: Endpoint Management Engineer (Microsoft Endpoint Configuration Manager / HCL BigFix)
- Level: Experienced (5-7 years with Microsoft Endpoint Configuration Manager)
- Work Type: Remote
- Job Type: Contract (W2 or 1099)
- Service Area: Endpoint Management Services, CDC Office of the Chief Information Officer (OCIO)
- Agency Name: Centers for Disease Control and Prevention (CDC)
BizFirst is assisting our client with recruiting an Endpoint Management Engineer to support enterprise software distribution and endpoint management for the Centers for Disease Control and Prevention (CDC). This hands-on position administers Microsoft Endpoint Configuration Manager (MECM), HCL BigFix, and related services across CDC workstations, laptops, and servers. The work spans software packaging and deployment, patching, automation, reporting, and maintaining highly available infrastructure.
Our client is an IT solutions and services company based in Alpharetta, Georgia, founded in 2000 to build mission-critical systems that run around the clock. Its cloud experts design and build cloud infrastructure on AWS, Azure, and Google Cloud, with work spanning cloud strategy and architecture, cloud modernization and engineering, security and compliance, cloud DevOps, and data and analytics. Federal civilian agencies are a core part of that work, supported through a GSA Multiple Award Schedule contract, and the company is an AWS Advanced Tier Services Partner.
What will you do
Manage the tools and processes that keep CDC enterprise endpoints updated, secure, and operational. You will administer MECM and BigFix platforms, troubleshoot complex deployment and infrastructure issues, automate routine work with scripting, and collaborate with CDC Office of the CIO teams on upgrades and improvements.
Responsibilities:
- Install, configure, and administer MECM, HCL BigFix, and supporting services, including Microsoft SQL Server, Windows Server Update Services (WSUS), Microsoft Defender, and antivirus technologies.
- Package and deploy applications, software installations, and updates to enterprise desktops, laptops, and servers, including local and remote endpoints.
- Develop and maintain PowerShell and other scripts to support MECM infrastructure, administration, and deployment across CDC systems.
- Automate administrative routines using CDC OCIO and DevSecOps practices; collaborate with other OCIO teams and reuse shared automation methods.
- Maintain and troubleshoot MECM/BigFix databases, including backup and recovery activities.
- Administer supporting SQL Server environments, including database configuration, permissions, and performance using SQL Server Management Studio.
- Support the 99.9% availability target for software distribution infrastructure; diagnose infrastructure and system performance issues.
- Recommend and support architecture improvements, upgrades, and fault-tolerant designs to maintain reliability and service performance.
- Establish standard endpoint management processes and reporting for desktops, laptops, and servers; provide timely detailed reports to designated OCIO staff.
- Provide advanced troubleshooting for software distribution, imaging, hardware installation, patch management, antivirus, and enterprise security settings.
- Provide managed, process-based access to enterprise applications, data, and tools.
- Schedule, automate, execute, and monitor MECM, WSUS, and antivirus-related operations.
- Research, test, and evaluate emerging software distribution technologies for potential CDC use.
Requirements:
- 5-7 years of experience working with Microsoft Endpoint Configuration Manager (MECM) and enterprise endpoint management.
- Hands-on administration of MECM, HCL BigFix, and software distribution across desktops, laptops, and servers.
- Experience supporting WSUS, Microsoft Defender or other antivirus services, and enterprise patch management.
- PowerShell or comparable scripting experience for infrastructure administration and automation.
- Microsoft SQL Server administration experience, including SQL Server Management Studio, database permissions, and performance troubleshooting.
- Ability to troubleshoot deployment failures and infrastructure performance issues in a large distributed environment.
- Experience with endpoint reporting, service monitoring, backups, and recovery procedures.
Desired Skills:
- Experience with cross-team DevSecOps practices and repeatable automation in enterprise environments.
- Experience with high-availability and fault-tolerant endpoint management platforms.
- Experience evaluating and testing software distribution technologies.
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