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Fingerprint

Enablement Program Coordinator

Posted 9 Days Ago
Remote
Hiring Remotely in USA
Mid level
Remote
Hiring Remotely in USA
Mid level
Manage and enhance onboarding and enablement programs for the revenue organization, focusing on curriculum design, program facilitation, and performance analytics.
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Fingerprint empowers developers to stop online fraud at the source.

We work on turning radical new ideas in the fraud detection space into reality. Our products are developer-focused and our clients range from solo developers to publicly traded companies. We are a globally dispersed, 100% remote company with a strong open-source focus. Our flagship open-source project is FingerprintJS (20K stars on GitHub).

We have raised $77M and are backed by Craft Ventures (previously invested in Tesla, Facebook, Airbnb ), Nexus Venture Partners (previously invested in Postman, Apollo.io, MinIO, Druva) and Uncorrelated Ventures (previously invested in Redis, Rollbar & Gradle).

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored.





We’re looking for an Enablement Program Coordinator to support the design, delivery, and ongoing upkeep of onboarding and enablement programs for our global Revenue organization.

You’ll help deliver a smooth, high-impact new-hire onboarding experience, keep our enablement platforms organized and up to date, and make sure program logistics run flawlessly as we scale.

Reports to: Sr. Manager, Enablement

What You’ll DoProgram & Onboarding Support
  • Coordinate logistics for new-hire onboarding cohorts: scheduling, comms, deck prep, room/Zoom links, reminders.

  • Maintain role-specific onboarding paths for AEs, SEs, CSMs, and other GTM functions.

  • Keep onboarding materials current with product, process, and policy updates.

CMS / LMS Support
  • Upload and organize lessons, videos, and job aids in our CMS/LMS (e.g. Seismic).

  • Maintain user access and permissions; troubleshoot common platform issues.

  • Monitor content freshness and flag gaps or outdated material to the Enablement Manager.

Program Coordination
  • Track participant progress, certification completion, and survey feedback.

  • Partner with the Enablement Manager on ever-boarding sessions and ad-hoc training events.

  • Serve as the first point of contact for learners’ logistical questions.

Analytics & Continuous Improvement
  • Pull standard reports on platform usage and learning KPIs.

  • Summarize learner feedback and share insights with the Enablement Manager to inform program updates.

How Success Will Be Measured
  • Operational Excellence: Smooth execution of all onboarding cohorts and training events.

  • Content Accuracy: Up-to-date, well-organized enablement materials accessible to global teams.

  • Learner Experience: Positive feedback from new hires and managers on onboarding logistics and clarity.

  • Reporting Reliability: Timely, accurate learning-data reports delivered to the Enablement Manager.

What You’ll Bring
  • 2–4 years of experience in enablement coordination, L&D, event or program coordination, or related admin/project support role.

  • Comfortable using and maintaining learning or content-management platforms (Seismic a plus).

  • Strong organizational and communication skills; excels at managing details and deadlines.

  • Service-oriented mindset and collaborative approach.

  • Curiosity, adaptability, and eagerness to learn enablement best practices.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored.

Offers vary depending on, but not limited to, relevant experience, education, certifications/licenses, skills, training, and market conditions. 

Due to regulatory and security reasons, there’s a small number of countries where we cannot have Fingerprint teammates based. Additionally, because Fingerprint is an all-remote company and people can join our workforce from almost any country, we do not sponsor visas. Fingerprint teammates need to be authorized to work from their home location.

We are dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. Fingerprint strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace. We highly encourage people from underrepresented groups in tech to apply.

If you are applying as a resident of California, please read our CCPA notice here

If you are applying as a resident of the EU, please read our GDPR notice here

Top Skills

Cms,Lms

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