Employee Experience - Analytics Solutions Manager

Job Description
Are you passionate about turning data into decisive action that improves how employees experience work? As an Analytics Solutions Manager for Employee Experience (EX) team, you'll design, deliver, and scale analytics solutions that inform the product roadmap and measure product success. You'll transform complex EX data into clear strategies that elevate performance and efficiency, collaborating across HR, IT, Product, UX, and Engineering to build innovative, scalable solutions that shape the future of EX.
Job Responsibilities :

• Develop and operationalize product success metrics, translating data into clear, actionable insights for product owners and business leaders.
• Conduct deep-dive analyses to uncover trends, identify opportunities, and address challenges within internal products and processes.
• Create and manage sophisticated, data-driven dashboards and presentations to be leveraged by stakeholders and other key partners, including senior management
• Integrate and harmonize data from multiple sources to support robust analytics and reporting.
• Streamline and automate data workflows to improve accuracy, efficiency, and scalability of analytics solutions.
• Ensure data accuracy, integrity, and confidentiality in all analytics and reporting activities.
• Proactively identify areas for innovation, resolve friction points, and share best practices across teams.
• Present complex analyses and recommendations to senior stakeholders in a clear, compelling, and actionable manner.

Required qualifications, capabilities, and skills :

• Bachelor's degree in Business Analytics, Data Science, Information Systems, Statistics, or a related field
• 7+ years of progressive experience in digital analytics, business intelligence, or advanced analytics within a product-focused environment.
• Hands-on experience with Tableau, Qlik, Sigma Computing, Alteryx, Databricks, and Adobe Analytics.
• Strong understanding of modern data stack architectures and web/mobile product development.
• Advanced project management skills, with experience in agile methodologies and product lifecycle management.
• Proven ability to define, deliver, and communicate product success metrics and performance narratives to executive audiences.
• Exceptional analytical, problem-solving, and critical thinking abilities with attention to detail.
• Excellent written and verbal communication skills, with a customer-centric and collaborative approach.
• Knowledge of data privacy, confidentiality, security, and compliance requirements.

Preferred qualifications, capabilities and skills :

• Master's degree preferred.
• Experience integrating and harmonizing large, complex, and external data sources to generate deeper business insights.
• Mastery of Tableau, Sigma Computing, Alteryx, Databricks, and other modern analytics platforms, including building scalable, automated solutions.
• Proven track record of automating manual processes, optimizing data pipelines, and improving analytics efficiency and accuracy.
• Ability to translate complex data findings into actionable business recommendations that support EX objectives.
• Strong stakeholder management skills, tailoring communication to audiences ranging from entry-level to senior management
• Ability to prioritize and manage time efficiently with a control-oriented mindset - must handle sensitive content with confidentiality and sensitivity

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.