The EMEA Enterprise FAE Manager leads a team of FAEs for pre-sales and post-sales support, driving customer success and revenue growth through technical consulting and team development.
⚡️ Why Altium?
About the Role: Altium is transforming the way electronics are designed and built. From startups to world’s technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before.
- Constant innovation has created a transformative technology, unique in its space
- More than 30,000 companies and 100,000 electronics engineers worldwide use Altium
- We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry
The Enterprise Field Applications Engineer (FAE) Manager is responsible for leading a team of FAEs who provide pre-sales and post-sales technical support to enterprise customers. This role requires a strategic thinker with strong leadership skills, deep technical expertise, and the ability to collaborate with cross-functional teams to drive customer success and revenue growth.
A Day in The Life of Our Enterprise FAE Manager:- Lead, mentor, and develop a team of FAEs, ensuring alignment with company goals and customer needs.
- Define and implement strategies to support enterprise customers through technical consultation, demonstrations, and proof-of-concept engagements.
- Collaborate with Sales, Product Management, and Engineering teams to understand customer requirements and provide tailored solutions.
- Drive technical enablement and training programs to enhance the capabilities of the FAE team.
- Support the sales cycle by providing deep technical expertise, troubleshooting, and guidance on product applications.
- Maintain strong relationships with key enterprise customers to ensure satisfaction and long-term partnerships.
- Develop and track key performance metrics for the FAE team, ensuring continuous improvement and efficiency.
- Stay updated on industry trends, emerging technologies, and competitive landscapes to provide insights and recommendations.
- Ensure FAEs effectively communicate product roadmaps and provide feedback to internal stakeholders on customer needs.
- Manage resource allocation and project prioritization to maximize impact and alignment with business objectives.
- Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, or a related field.
- Fluency in both English and German
- 8+ years of experience in a technical pre-sales, applications engineering, or customer support role, with at least 3 years in a leadership position.
- Strong knowledge of [industry-specific technology, e.g., PCB design, embedded systems, semiconductors, etc.].
- Proven ability to lead and develop high-performing technical teams.
- Excellent communication, presentation, and interpersonal skills.
- Experience working with enterprise customers and managing complex technical engagements.
- Strong problem-solving skills and ability to work in a fast-paced environment.
- Ability to travel as needed to support customers and team members.
UK Benefits
- 🏥 Private health insurance including dental coverage
- 🌅 Pension scheme with company match
- 🧘 Calm App, mental health and wellbeing support
- 📚 Professional development support
- 🏖 28 days' holiday + public holidays
- 🖥 Home internet allowance
- 🏡 Flexible working arrangements available based on role and location
- 💪 Corporate membership rates with national gyms
- 🥪 Free lunch, snacks, and drinks every day in office
- 🚗 Free office parking, bicycle and scooter storage
🎯 What Matters to Us
- Big-thinking in pursuit of purpose
- Diversity of thought
- Courage of conviction
- Transparency of intent
- Ingenuity of AND
- Agility in action
- Adaptability of approach
- Grit in pursuit of mission
💡 Learn more about why a career at Altium is an opportunity like no other: https://www.youtube.com/watch?v=cAYCOLpPLPE
✈️ Altium Benefits: https://careers.altium.com/#s-benefits
👏 Are you already an Altium employee? Please apply directly through our internal Greenhouse job board. If you have questions, please contact HR.
Top Skills
Computer Science
Electrical Engineering
Embedded Systems
Pcb Design
Semiconductors
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