eDiscovery Analyst

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Legal & Compliance

Job Sub Function:

Legal Support Services

Job Category:

Professional

All Job Posting Locations:

Albany, New York, United States of America, Albany, New York, United States of America, Albuquerque, New Mexico, United States of America, Anchorage, Alaska, United States, Annapolis, Maryland, United States, Atlanta, Georgia, United States, Austin, Texas, United States, Baton Rouge, Louisiana, United States, Bellingham, Washington, United States, Bismarck, North Dakota, United States, Boise, Idaho, United States, Boston, Massachusetts, United States of America, Burlington, Vermont, United States, Charleston, West Virginia, United States, Columbia, South Carolina, United States, Columbus, Ohio, United States, Denver, Colorado, United States, Des Moines, Iowa, United States, Dover, Delaware, United States, Harrisburg, Pennsylvania, United States, Hartford, Connecticut, United States, Helena, Montana, United States, Honolulu, Hawaii, United States, Indianapolis, Indiana, United States, Jackson, Mississippi, United States {+ 24 more}

Job Description:

Johnson & Johnson is currently seeking an eDiscovery Analyst to join our Global Legal Organization. This is a remote role available in all states within the United States. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply.
 

The eDiscovery Analyst (“Analyst”), a member of the Global Legal Organization, will report to the Senior Manager, eDiscovery Information Governance & Legal Hold.  The Analyst will support system, analytical, and business process execution for the eDiscovery Information Governance (IG) and Legal Hold (LH) programs.  Specific responsibilities include data gathering, analysis and generating custom reports; system testing and validation; developing, coordinating, and executing processes; and maintaining eDiscovery budgets and documentation.   The position involves routine engagement with eDiscovery Leadership, attorneys, paralegals, records management professionals, external contractors, vendors, and information technology associates.
 

Key Responsibilities:

• Support execution and continuous program improvement of eDiscovery program activities and processes in a manner that emphasizes an efficient and client-centric approach and maintains the privileged and confidential nature of processes, documentation and communications.
• Review and respond to application owner, records manager, and case team legal hold inquiries; perform legal hold keyword searches and report results to eDiscovery team members
• Research and compile data analyses and support reporting and updates to a custom reporting module
• Partner with eDiscovery Leadership and IT to  identify and timely report Asset Management system issues; suggest new automation/system enhancements; lead calls with support team to ensure timely issue resolution and/or enhancement requests; perform user acceptance testing (UAT) of new feature rollouts
• Execute internal recurring processes, including activities to timely issue legal hold notifications, issuance of bi-annual reminders and updates to legal hold documentation and notifications, timely escalate issues to eDiscovery leadership.
• Support maintenance and enhancement of existing eDiscovery program documentation and SharePoint sites
• Support identifying non-custodial data sources (NCDS) for related matters with legal hold(s)
• Maintain inventories of NCDS (i.e., Applications, Websites, Social Media)
• Track and report regularly on eDiscovery team metrics, including supporting development of tools to automate tracking and reporting activities
• Monitor, track and report to eDiscovery leadership budget-to-actuals for eDiscovery team budgets
• Coordinate with eDiscovery leadership and vendors to send and collect data from quarterly and annual data surveys to report on the matter spend and data portfolio
• Support tracking and documentation of vendors Statements of Work (SOW) on eDiscovery SharePoint site
• Tracks matters supported by the eDiscovery team, as well as vendor tracking and issue logs
• Supports internal processes for high-level custodians and departing custodian tracking
• Prepare and deliver presentations that include custom data analysis, graphs, charts, and other methods to summarize and present data
• Analyze data, and generate custom reports using MS Excel to report, leverage data learnings to propose operational solutions for management
• Design and implement process efficiencies via automation and available technologies (Microsoft Flow/Automate, Excel macros/VBA, Excel formulas, etc.)
• Maintain company confidentiality including confidentiality of company processes & protocols
   

Qualifications

• A minimum of a Bachelor’s Degree is required; preferably with an emphasis on business, legal, and/or Information Technology.
• A minimum of 1 year experience working within a corporate law department, law firm, legal hold software or litigation technology company, or within a corporate setting is preferred.
• Requires strong data analytics experience to successfully organize, analyze, and interpret data to identify opportunities and influence business operations.
• Proficiency in Microsoft Office applications such as Word, PowerPoint, SharePoint, and Excel is required.
• Experience with pivot tables, writing/managing formulas, and understanding of macros/VBA is strongly preferred.
• Experience with reporting tools like Tableau and Cognos is a plus.
• User Acceptance Testing (UAT) experience is a plus.
• Ability to readily adapt to innovative technologies and processes is required.
• Experience in creating and making presentations (including summarizing large data analysis) is preferred.
• Must be a solution-oriented professional with a focus on collaboration; must utilize positive communication and employ diplomatic client facing skills.
• Organizational, project management, and written and oral communication skills are required.
• Must be able to work in a highly matrixed environment
• Travel of up to 5% of time may be required depending on business need.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.  
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

#LI-Remote

The anticipated base pay range for this position is :

$63,000-$102,350

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits