Convert legacy SoftChalk content to enterprise platforms (e.g., Articulate); design, develop, test, and document interactive e-learning, microlearning, and on-demand content; ensure WCAG accessibility, branding, and LMS compliance; perform QA, collaborate with SMEs and IT, and provide knowledge transfer.
This is a remote position.
The E-Learning Developer will support the Texas Department of Family and Protective Services (DFPS) on the Basic Skills Development (BSD) Training Modernization project. This role is responsible for converting legacy training content from SoftChalk to enterprise-approved platforms such as Articulate, as well as designing, developing, and testing interactive e-learning modules and on-demand instructional content. The consultant will collaborate with COS training staff, subject matter experts, and IT stakeholders to ensure all deliverables meet DFPS accessibility, usability, branding, and LMS standards. The engagement spans a defined contract period with an estimated not-to-exceed hour commitment.
Responsibilities
- Analyze and evaluate user and business requests for new or modified training and application support solutions to determine feasibility, scope, compatibility, and level of effort.
- Convert existing BSD training content from legacy authoring tools (e.g., SoftChalk) to enterprise-approved platforms (e.g., Articulate).
- Design, develop, test, and document interactive e-learning modules, microtrainings, and on-demand instructional content for internal and external users.
- Develop instructional content supporting new and enhanced system functionality, including CGMS features, ensuring accuracy, consistency, and usability.
- Collaborate with COS training staff, subject matter experts, and IT stakeholders to clarify objectives, document requirements, and validate deliverables.
- Apply structured analysis, instructional design methodologies, and object-oriented concepts where appropriate to plan and execute development work.
- Ensure all developed content meets DFPS accessibility, usability, branding, and LMS standards.
- Perform quality assurance testing and revisions based on feedback, user testing, and stakeholder review.
- Maintain clear documentation of development processes, content standards, and version control.
- Provide knowledge transfer and documentation to DFPS staff as needed to support long-term maintenance and sustainability.
Requirements
Minimum Qualifications
- 8 years of hands-on experience in Articulate and SoftChalk development and content conversions.
- 8 years of proficiency with e-learning authoring tools (e.g., Articulate Storyline, Rise), LMS platforms, and content development tools, including working knowledge of accessibility standards (e.g., WCAG), usability principles, and organizational branding requirements.
- 8 years of experience in instructional design, e-learning development, training analysis, or application support delivering complex, enterprise-level training solutions.
- 6 years of experience analyzing business and user requirements, including feasibility, scope, and effort estimation, with proven ability to convert legacy training content (e.g., SoftChalk) to modern platforms (e.g., Articulate).
- 6 years of demonstrated experience designing, developing, testing, and implementing interactive e-learning, microlearning, and on-demand content.
- 4 years of strong written and verbal communication skills, including the ability to translate technical content into clear instructional materials.
- 3 years of experience conducting quality assurance testing, incorporating feedback, and refining instructional deliverables.
- 3 years of experience providing knowledge transfer and supporting long-term sustainability of training programs.
- 3 years of experience developing and/or testing for Web Content Accessibility Guidelines (WCAG), with knowledge of WCAG 2.1 (AA).
Preferred Qualifications
- 3 years of strong application of instructional design methodologies (e.g., ADDIE, adult learning principles), with experience translating complex system functionality (e.g., Salesforce+Conga CLM) into clear instructional materials.
- 1 year of experience developing training for contract management or case management systems.
- 1 year of experience in government, higher education, or enterprise-scale digital platforms.
Additional Requirements
- Any travel, per diem, parking, and/or living expenses are the sole responsibility of the candidate.
- Candidate may be required to work outside normal business hours, including evenings, weekends, and holidays, as requested and pre-approved by DFPS.
Work Location and Schedule
Location: 4900 N. Lamar Blvd, Austin, TX 78751
Schedule: Monday through Friday, 8:00 AM to 5:00 PM, excluding State holidays
Work Arrangement: Telework
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