Provide remote ecommerce customer support via email, chat, and phone. Assist shoppers with product questions, order tracking, returns/exchanges, and troubleshooting account or order issues.
Job Summary:
Assists online shoppers with product, shipping, returns, and account support for ecommerce businesses.
Description:
Respond to customer questions via email/chat/call; track shipments; coordinate returns/exchanges; support online order troubleshooting.
Qualifications:
• Retail or ecommerce experience preferred
• Strong communication
• Comfort with multiple support channels
Benefits:
100% remote, PTO, employee perks, flexible schedule
Similar Jobs
AdTech • Cloud • Digital Media • Information Technology • News + Entertainment • App development
Lead end-to-end product lifecycle for enterprise media products, define vision and roadmaps, gather requirements, collaborate with engineering and architecture, drive data-driven decisions, manage QA/UAT and vendor performance, and mentor product specialists while ensuring governance and compliance.
Top Skills:
Jira,Agile,Data Warehouse,Business Intelligence Platforms,Sdlc
AdTech • Cloud • Digital Media • Information Technology • News + Entertainment • App development
Lead end-to-end product lifecycle for enterprise solutions (data warehouse/BI), own roadmaps and backlogs, gather stakeholder requirements, collaborate with engineering and architecture, perform data analysis to inform decisions, manage QA/UAT, incidents, vendor performance, and documentation to ensure compliant, high-quality product delivery.
Top Skills:
Jira,Agile,Sdlc,Data Warehouse,Business Intelligence Platforms
AdTech • Cloud • Digital Media • Information Technology • News + Entertainment • App development
Lead end-to-end product lifecycle for enterprise media products, define vision and roadmaps, gather stakeholder requirements, collaborate with engineering on technical solutions, perform data-driven analysis, oversee QA/UAT and vendor performance, and manage incidents and change requests.
Top Skills:
Jira,Agile,Sdlc,Data Warehouse,Business Intelligence
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
