DMS Digital QA Supervisor

Join our Team as a DMS DIGITAL QA SUPERVISOR!

The Role:

We’re seeking a passionate and dedicated DMS Digital QA Supervisor to join our team. In this role, you’ll lead the Quality Assurance function for Dealer Management System (DMS) applications and digital solutions supporting the TMHNA dealer network. This role oversees a team of QA Analysts, ensuring the quality, reliability, and performance of software applications, system enhancements, and integrations. The supervisor collaborates closely with business stakeholders, product owners, developers, and IT teams to support successful project delivery, establish QA standards and best practices, drive continuous improvement initiatives, and promote test automation. Additionally, this position provides leadership, coaching, and performance management for the QA team while serving as a subject matter expert in software quality assurance, testing methodologies, and DMS solutions.  If you enjoy tackling challenges with positivity and a bit of humor, you’ll feel right at home here.

What You’ll Be Doing:

• Review and draft test plans, test cases, test scripts, and test reports across digital platforms
• Support the execution of test plans and test cases
• Record logs of test cases and provide actionable feedback to the product owner and development teams as necessary
• Review and update corporate Quality Assurance policies, standards, and governance
• Review user stories to ensure acceptance criteria, assumptions, and requirements are understood and testable
• Participate in ranking defects and prioritizing defect/bug fixes
• Participate in final go/no-go decision prior to elevating code to production environments
• Administers constant improvement in testing processes, deliverables, and reporting
• Actively participate in defect triage
• Participate and drive contract reviews as assigned
• Assist the Digital QA Manager in departmental budgeting activities
• Practice fiduciary responsibility
• Ability to work in a constant state of alertness and safe manner
• Additional duties as assigned

What We’re Looking For:

• Bachelor’s Degree or Higher
• 10 + Years of Related Professional Experience
• Quality Assurance Certification is a plus (ex. CSTE, CSQA, CAST, etc.)
• Azure DevOps, Azure Test Plans, JIRA, Zephyr Squad
• Familiar with Automated Testing (Selenium, Gherkin, Cucumber preferred)

Where and When You’ll Work:  

• This role is fully remote within the United States. All you need is a reliable internet connection and a passion for what you do.

What Your Total Compensation & Benefits Package will look like:

Salary - $94,020 - $120,540 per year. Compensation depends on the selected candidate’s education and experience.

World Class Benefits:

• Competitive Salary
• Performance Bonus
• Generous Paid Time Off and 13 Paid Holidays
• Affordable Medical plans and no-cost Dental & Vision options
• 100% 401(k) match up to 6%
• Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
• Tuition Assistance Program
• Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
• Recognition and Kaizen (continuous improvement) Reward Programs
• Meaningful opportunities for personal and professional development
• Best in class work culture!

Big Name | Big Opportunities | Life is Better at Toyota

Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of “respect for people” and “continuous improvement”. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.

Learn more here: https://www.toyotaforklift.com/careers

Follow us on Social Media: Working at Toyota Material Handling | Glassdoor

About remote work:

Fully remote candidates may be required to travel to Greene, NY for onboarding and/or periodically throughout the year based on business need. To be considered for a fully remote position you MUST reside in one of the following states: Alabama, Arizona, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington or Wisconsin.