District Manager

Work Location: Remote - Philadelphia, PA (City Center south)

Reports to: Sterling Wolf, Regional Manager

Salary Range: $70,000 - $80,000

About Grocery TV

Grocery TV is a leading in-store retail media platform. Over 120 retailers partner with Grocery TV to modernize stores and drive incremental revenue while delivering a more engaging shopping experience. Grocery TV manages the complexities of operating an in-store media network, allowing retailers to focus on serving customers. Reaching 1 in 4 Americans across 6,500+ stores, Grocery TV connects brands with shoppers at the moment of decision, where 90% of purchases take place. For more information, visit www.grocerytv.com.

About The Role

Grocery TV looking to add a hands-on District Manager who can build store relationships and maintain and service our displays regionally. This is an excellent opportunity for seasoned District Managers who love their job's hands-on aspects.

You oversee the operations of our Grocery TV equipment across multiple stores and keep our network up in their local designated market area (DMA). You will work closely with Field Technicians as well as the Regional Manager within the market you will be servicing.

The Grocery TV team is primarily based in Austin. TX and New York City, with a handful of remote employees. For this role, we're looking for someone who is able to travel to the stores 4 days a week (10 hours per day) to help serve our clients in the Philadelphia, PA area.

Responsibilities

In-store support, troubleshooting and installations, which includes:

• Checking power source
• Resetting devices
• Removing and replacing device
• Equipment installation
• Working via phone with Grocery TV Operations to identify issues and alternative solutions for resolution
• Picking up equipment to be shipped back to Grocery TV HQ
• Building and leveraging store relationships to increase effectiveness at scale
• Be in stores Monday – Thursday & solving connectivity issues
• Travel to one or more DMA’s as needed (Baltimore & Washington DC)
• Air travel to other DMA’s for maintenance & installations as needed

Requirements / Experience

• Ability to lift boxes up to 100 lbs
• Valid drivers license and access to reliable personal vehicle
• Store Manager or multi-store manager for at least 3 years
• Comfortable using common tools (power drill, clamps, screwdriver and similar)
• Good communication skills when coordinating with team members and customers
• The ability to climb ladders when installing equipment
• Physical stamina when standing or kneeling for extended periods of time
• Willingness to train on company-specific technical equipment
• Problem-solving skills to handle repairs and equipment issues during service calls
• Good customer service skills when working directly with customers

Interview Process

1. Apply: We review applications as soon as we can. You should hear back about your application within two weeks.
2. Introduction to Hiring Manager: Meet with the hiring manager (virtually or in-person) to share your background, learn about the role, and align on logistics.
3. Technical Interview: Meet our team remotely to respond to a prompt that relates to the role, and present your thoughts to our team, who will ask questions to better understand your critical thinking and skillset.
4. Virtual Values Interview: Meet with two Grocery TV employees who you’ll work cross functionally with to discuss how you might collaborate with the team.This is a perfect opportunity for you to vet us, too!