District Manager Sales, Western Region - Vancouver & Vancouver Island

Description
Remote - This role is categorized as remote. This means the successful candidate may be based anywhere in Vancouver and is not expected to report to a GM worksite unless directed by their manager.
The District Manager Sales will be responsible for leading and motivating their Dealers within Vancouver (District 1 - Vancouver & Vancouver Island).
In conjunction with the Regional Manager and the Regional Marketing Manager, the District Manager Sales will deploy initiatives towards the achievement of retail sales and market share, maximize revenue, in addition to building strong partnership with the Dealers by driving sales performance and improving customer experience.
The successful candidate will focus on and be measured on the following 4 key areas: • Drive retail sales and market share performance • Drive order coverage • Improve Customer Satisfaction and retail experience • Drive adjacency revenue performance: Accessory sales revenue & OnStar
Key Responsibilities:
Sales & Share Performance

• Achieve retail sales and share objectives for the District through implementation of District and Dealer Action plans
• Identify sales opportunities on the District through analysis of sales, inventory and share data to increase performance
• Develop plans and strategies to maximize vehicle ordering coverage to drive retail sales
• Develop and execute Vancouver Key City Initiatives and manage Key City budgets in conjunction with Regional Marketing Manager and agency team
• Lead development of Vancouver Key City Training plan and manage GM Pro Training resources

Improve Customer Satisfaction and Retail Experience

• Build a culture of customer focus within the Dealers and ensure processes and procedures are in place to support customers and build advocacy
• Drive CSI performance and improve negative impact Dealership performance
• Manage customer complaint issues appropriately and support resolving them with a "win-win" orientation
• Champion improvement in retail digital customer experience and implementation of retail innovation that support retail experience improvement

Adjacency Performance

• Drive Accessories revenue performance with strong (LPO) upfront ordering as well as effective showroom selling and merchandising (ACO) strategy implementation
• Drive OnStar activations with Welcome Call onboarding & Mobile App usage
• Drive GM Financial Leasing Penetration

Additional Description
Qualifications:

• 5 years of relevant work experience (District Sales Manager experience preferred)
• Excellent communication, interpersonal and leadership skills
• Outstanding analytical abilities combined with strong decision-making skills
• Ability to work independently and in cross-functional environments
• Understanding of OEM distribution processes, field sales tools and reports
• Willingness to travel and to work extended hours on occasion if required (eg. month-end)
• Valid Driver's License
• This role will be located in Vancouver, BC

Education and Training:

• Post Secondary Education required
• Undergraduate Degree preferably in Business and/or MBA preferred

Compensation:

• The expected base compensation for this role is: $103,000.00 - $155,000. Actual base compensation within the identified range will vary based on factors relevant to the position.

Benefits:
The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others:

• Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave.
• Healthcare, dental and vision benefits including health care spending account and wellness incentive.
• Life insurance plans to cover you and your family.
• Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement.
• GM Vehicle Purchase Plan for you, your family, and friends.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE.
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