Supports DIRECTV FOR BUSINESS through KPI analytics, financial analysis, customer segmentation, and process improvement initiatives. The intern analyzes performance drivers, commitments, projects, and customer experience impacts; synthesizes insights into data stories; documents processes; and presents findings to leaders. The role involves cross-functional virtual collaboration and requires proficiency in Excel, PowerPoint, Python, SQL, Power BI, and data visualization.
At DIRECTV, we’re redefining the future of entertainment. From satellite to streaming, we deliver innovative video experiences that connect people to the content they love—anytime, anywhere. Join a team that’s shaping the next generation of media and entertainment.
Dive into Operational Analytics as a Summer Intern!
The work our team does impacts the DIRECTV FOR BUSINESS® organization directly by reinforcing our premium brand and product value propositions to help drive qualified leads and activations to increase our base of customers. You’ll get the chance to work on projects that help drive the future of DIRECTV FOR BUSINESS, putting your education and skills to the test and see real world effects. We work cross-functionally to provide input and support in various initiatives focused on gross adds, retention, and process improvements.
Project Examples:
- Analytical work to understand the drivers of the performance - KPI analytics
- Conduct deep financial analysis around commitments and projects that drive financial performance
- Deep segmentation of customer base to understand impacts to customer experience
Who We’re Looking For
- Students currently pursuing a 4-year undergraduate degree or advanced degree in Math, Engineering, Data Analytics, Data Science
- Passion for numbers and data with demonstrated experience in data analytics, visualization
- Comfortable presenting and speaking with leaders
- Highly proficient in Excel and PPT (must have)
- Must have Python and SQL (experience with Databricks is a plus)
- Power BI
- Data storytelling, ability to synthesize insights out of the data
- Process documentation - ideation to deliverable
- Strong written and verbal communication skills
- Experience in virtual, cross-functional collaboration
- Well-organized and able to prioritize
- Self-motivated and able to hold oneself accountable to tasks in a virtual environment
Program Details
- Duration: 10-week remote internship (This is a remote position that can be located anywhere in the United States.)
- Program Dates: 6/7/27 – 8/13/27 or 6/14/27 – 8/20/27
- Eligibility: Must have full U.S. work authorization now and in the future
- This position can earn $25 - $34 per hour, not to mention all the other amazing rewards that working at DIRECTV offers. (Hourly rate based on academic status.)
Ready to explore the possibilities? Join us at DIRECTV and make your mark!
Similar Jobs
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Administer and improve Workday and multi-platform HR security, including role-based access, security groups, access reviews, request approvals, audit support, governance documentation, and compliance controls. Evaluate elevated access requests, identify risks, resolve routine issues, coordinate remediation, and escalate complex decisions. Partner with HR, IT, Legal, and Compliance stakeholders to strengthen policies, processes, and least-privilege access across Workday, Peakon, UKG, Prism, and HR data platforms.
Top Skills:
Cei Hr OdsExcelMicrosoft FabricPeakonPower BIPrismSailpointServicenowSharepointTableauUkgWorkday
Artificial Intelligence • Software
Build the operating systems connecting Product, Engineering, and Go-to-Market. Establish voice-of-customer processes, product success dashboards, KPI measurement, roadmap and planning rituals, launch calendars, intake frameworks, and RACI structures. Analyze competitive positioning, user feedback, product usage, retention, and agent unit economics to inform product bets and roadmap sequencing. Drive cross-functional alignment and scale product operations from the ground up.
Fintech • Financial Services
Provides complex member support across phone, chat, and video channels; resolves escalated inquiries, complaints, HelpDesk tickets, and operational issues. Reviews interactions for quality assurance, coaches frontline staff, supports onboarding and training, monitors service trends, and identifies process improvements. Performs specialized financial service tasks while ensuring compliance with credit union policies, regulations, confidentiality, and data integrity.
Top Skills:
AlkamiAscensusBill Pay FraudnetEnsentaEpisysFiservGliaExcelMicrosoft OutlookMicrosoft TeamsMicrosoft WordPartnercareSymitar For WindowsWire XchangeZelle
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
