Director, Workplace

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, SGC and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Canada, Hong Kong, Paris, Shanghai, and Tokyo.

We’re seeking a Workplace Director to lead, support, coach and develop our US-based Workplace team. This role will work directly with Collectors leadership and collaborate with cross-functional stakeholders to develop and deploy Workplace strategy across sites, with an emphasis on fostering culture and building scalable processes as we expand globally.
You’ll report to the Senior Director of Real Estate & Workplace for Collectors. Direct reports include a Workplace Manager and two Senior Workplace Managers.

What You’ll Do:

• Develop and deploy a best-in-class Workplace strategy for expansion across US and global locations, guiding and advising our Leadership team on strategy and execution using data and detailed analysis to provide a seamless and consistent experience for our teams
• Guide approach to company-wide & local Workplace communications that will keep all employees and Leaders highly informed of workplace changes, projects, moves, etc
• Develop and oversee the roll out of new scalable workplace processes, policies, quality management systems with a strong emphasis on continuous improvement and implementing stakeholder feedback and reducing friction for employees
• Partner with Workplace Managers to develop and implement cost-efficient maintenance & supply programs within established budgets ensuring highly efficient sites that are clean and productive
• In conjunction with Finance and Leadership, develop and own the Workplace operating budget, working with the broader Workplace team to track across sites and report variances to leaders
• Collaborate with cross-functional stakeholders (Real Estate, Operations, Security, Asset Protection, IT, Engineering) on internal expansion & improvement projects, delivering projects on time and under budget
• Oversee the Workplace ticketing system, ensuring the Global team responds to incoming requests/issues/feedback in a timely and professional manner, establishing and maintaining highly efficient SLAs and providing regular reporting
• Partner closely with Environmental Health and Safety to maintain highly safe offices and other sites, both domestically and globally
• Lead by example and be a champion of all company policies, including safety, attendance & security

Who You Are:

• Minimum 10 years as a Real Estate or Workplace leader (or equivalent)
• Strong experience managing teams across multiple geographies and time zones
• Proven experience partnering with and driving influence across executive stakeholders, including having excellent interpersonal, verbal, and written communication, organizational and influencing skills
• Strong financial acumen with experience managing large scale budgets, tracking and reporting with an eye for cost optimization
• Comfortable stretching up and down the ladder (working with stakeholders at every level), flexing seamlessly from high-level executive summaries to in-the-weeds details with Managers
• Proven experience independently managing office construction projects (50k SF+) and executing large scale team moves
• Strong familiarity with advanced Excel functions, space management tools like OfficeSpace and ticketing systems like Jira
• Ability to travel every 6-8 weeks

Salary Range: The salary range for this position is $172,640 - $220,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.

Reasons To Join Us: 

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision 
• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals 
• Vacation: All full-time employees are eligible for paid vacation 
• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays 
• Employee Discounts: Employees receive discounts on select grading services for approved submissions 
• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs 
• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities