Director, Talent Acquisition

What You'll Do:

This is a player-coach leadership role requiring a balance of team leadership, hands-on recruiting execution, and TA strategy. The ideal candidate is a builder — someone who is entrepreneurial, scrappy, and energized by solving complex hiring challenges while developing a high-performing team. This role is intentionally designed to remain close to execution while scaling the capabilities of the North America TA function.
Approximate focus:
60% Hands-on Recruiting Execution & Business Partnership
20% Team Leadership & Coaching
20% Recruiting Strategy, Process Improvement & Innovation
Talent Acquisition Leadership & Team Management (20%)
Lead, coach, and develop a team of three recruiters, establishing clear priorities, operating rhythms, performance expectations, and a culture of accountability.
Build a high-performing recruiting team focused on quality, speed, candidate experience, and measurable business impact.
Coach recruiters through complex searches, stakeholder management, sourcing strategy, and career development.
Manage recruiter capacity, workload allocation, and hiring priorities across North America.
Partner with the Head of Talent to evolve recruiting strategy, operating models, and organizational capabilities.
Hands-On Recruiting Execution & Business Partnership (60%)
Maintain an active recruiting portfolio and personally own critical searches, particularly senior-level and difficult-to-fill roles across engineering, cloud, AI, data, and professional services.
Lead complex searches from intake through close, including talent strategy, sourcing, candidate engagement, interview management, offer execution, and closing.
Navigate challenging hiring environments, including competitive compensation markets, limited talent pools, geographic constraints, and evolving business requirements.
Partner closely with hiring managers and executives to understand business needs, provide market intelligence, calibrate hiring profiles, and drive successful outcomes.
Act as a trusted advisor who can challenge assumptions, influence decisions, and bring creative solutions to complex hiring challenges.
Recruiting Strategy, Process Improvement & Operational Excellence (20%)
Partner closely with the Head of Resource Management to stay aligned on evolving talent needs, hiring priorities, workforce planning, and strategic pipeline development.
Drive improvements across the recruiting lifecycle, including sourcing strategy, interview consistency, candidate experience, recruiting operations, and reporting.
Own and execute TA initiatives such as interview standardization, tooling evaluations, process optimization, and scalable recruiting practices.
Use data and insights to identify opportunities and measure recruiting effectiveness, including funnel health, time-to-fill, quality of hire, hiring trends, and team productivity.
AI & Recruiting Innovation
Leverage AI and automation to increase recruiting effectiveness, improve recruiter productivity, and scale team impact.
Identify and implement opportunities to automate repetitive workflows, including:
Candidate outreach and engagement sequences
Recruiting analytics and dashboards
Interview scheduling and coordination
Lever reporting and scorecard analysis
Talent market research and sourcing insights
Stay ahead of emerging AI capabilities and proactively identify new ways to apply technology to improve recruiting strategy and execution.
Executive & Business Partnership
Serve as a strategic recruiting partner to executives and senior leaders, providing insights that influence hiring decisions and business outcomes.
Deliver executive-ready updates, hiring insights, market intelligence, and recommendations.
Support leadership communications, recruiting reporting, workforce planning, and talent initiatives.
Build credibility across the organization as a recruiting leader who combines strategic thinking with exceptional execution.

What We're Looking For:

10+ years of progressive talent acquisition experience, including experience leading recruiting teams and in professional services organizations.

Proven success recruiting senior technical talent across engineering, cloud, AI, data, and professional services environments.

Experience managing a team while maintaining hands-on recruiting ownership.

Strong executive presence and ability to influence senior stakeholders.

Demonstrated ability to operate in fast-paced, high-growth environments with changing priorities.

Strong analytical mindset with experience using recruiting data to drive decisions.

Experience implementing recruiting process improvements, tools, and automation.

Comfortable leveraging AI tools to improve recruiting efficiency and effectiveness.

Exceptional communication, stakeholder management, and problem-solving skills.

Success in This Role Looks Like:

A high-performing NA recruiting team with clear priorities, strong execution, and improved scalability.

Critical roles filled with high-quality talent through proactive sourcing and strong candidate engagement.

Improved recruiting metrics including efficiency, predictability, and candidate experience.

Hiring managers view TA as a strategic partner, not simply a service function.

AI and automation meaningfully improve recruiter productivity and recruiting insights.