Director, Strategic Operations & Enterprise Transformation (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

Reporting into the Vice President, Strategic Operations & Enterprise Transformation, the Director of Strategic Operations & Enterprise Transformation is a senior execution leader responsible for driving delivery of strategic initiatives and enterprise improvement efforts. The role partners with functional and senior leaders to translate defined priorities into executable plans, bring discipline to cross‑functional work, and improve visibility into progress, risks, and outcomes. 

This role is hands‑on and delivery‑oriented focused on coordination, governance, and follow‑through across complex initiatives rather than setting enterprise strategy. 

Sponsorship, in any form, is not available for this position.

Location: Remote, US
 

Why you want to work on this team:

• This team is responsible for tackling Availity’s most complex, ambiguous, and high-impact challenges—enterprise-wide.
• This team is designed to have the influence and credibility to get things done
• There is real opportunity to shape how strategic operations and transformation work is done,

To be qualified for this position you:

• Bachelor’s degree required; MBA or equivalent preferred. 
• 8–10 years of experience in strategic operations, enterprise initiatives, consulting, or program leadership roles. 
• Demonstrated success leading complex, cross‑functional initiatives. 
• Strong planning, problem‑solving, and communication skills. 
• Proven ability to influence without authority in a matrixed environment. 
• Experience in technology‑enabled, product‑driven, or scaling organizations. 
• Background supporting enterprise‑level initiatives, transformation programs, or portfolio execution. 
• Strong partnership experience with Product, Engineering, Finance, or Commercial teams. 
• Comfort operating in fast‑moving, ambiguous environments. 

You will set yourself apart with:

• Experienced in healthcare consulting with long-term engagement experience
• Proven track record in managing and leading cross functional, enterprise-level transformation

You will be:

Strategic Initiative Execution 

• Executing and supporting delivery of defined enterprise priorities and transformation initiatives. 
• Translating strategic direction into detailed execution plans, milestones, and success metrics. 
• Coordinating dependencies and sequencing across Product, Technology, Finance, Commercial, and Operations teams. 

Program & Portfolio Leadership 

• Leading cross‑functional programs such as enterprise change initiatives, product launch readiness, pricing or intake governance, and other priority efforts. 
• Keeping initiatives on track through active management of timelines, scope, risks, and dependencies. 
• Driving accountability through clear ownership, regular check‑ins, and structured updates. 

Execution Governance & Rigor 

• Running initiative‑level or portfolio‑level governance forums, status reviews, and working sessions. 
• Implementing consistent intake, tracking, and escalation practices for assigned initiatives. 
• Identifying execution risks, delivery bottlenecks, and resource constraints; surface tradeoffs and recommendations to leadership. 

Performance Tracking & Insights 

• Developing and maintaining execution metrics, dashboards, and status reporting. 
• Providing concise, executive‑ready summaries highlighting progress, risks, and required decisions. 
• Analyzing trends to inform prioritization, sequencing, and corrective actions. 

Change Enablement & Stakeholder Partnership 

• Partnering closely with functional leaders and teams to ensure initiatives are well‑understood and adoptable. 
• Supporting change efforts through clear communication, coordination, and follow‑through. 
• Serving as a trusted execution partner for senior leaders driving cross‑functional work. 

Team Leadership & Capability Development 

• Leading and developing a small team or program pod, as applicable. 
• Setting clear priorities, expectations, and success measures for direct reports. 
• Contributing to shared tools, templates, and playbooks that improve execution consistency. 

Availity culture and benefits: 

• Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here!
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place.
• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! 
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. 
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. 
• Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps: 

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. 

Interview process:  

• Recruiter Video Interview
• Video Interview with Hiring Manager
• Video with Director, Program Management
• Video Interview with Vice President, Product and Vice President, Go to Market

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success.  As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships.  The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.

Disclaimers:

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

Click the links below to view Federal Employment Notices.

Family & Medical Leave Act  Equal Employment Law Poster  Pay Transparency  Employee Polygraph Protection Act  IER Right to Work Poster  Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers