Director of Senior Living

About Medical Guardian:  

Founded in 2005, Medical Guardian is a leading provider of innovative senior health solutions, with 625,000+ active members across the country. The company offers a full suite of connected-care medical alert systems and engagement services that empower older adults to live a life without limits and age safely at home. Medical Guardian boasts a 95% customer satisfaction rate, a #1 ranking on 16 medical alert consumer choice sites and achieves a 4.7+ star rating on Google Reviews.  

Position Overview: 

In this highly visible role, the Director of Senior Living for Medical Guardian will identify new business opportunities to drive revenue growth. Reporting to the Senior Vice President of Senior Living & Channel Partners, the successful candidate will use business development and sales techniques to establish new accounts and foster valuable relationships across the Senior Living market, with a specific focus on Independent Living, and Assisted Living facilities/properties. The role will call on both REITS and operators. The Director of Senior Living will be instrumental in commercializing Medical Guardian’s new and enhanced alternative to pull-cord and life safety systems, as well as bringing PERS, RPM, and Engagement Services into communities across country.  

Scope of Responsibility: 

• Develop and execute a Senior Living sales and business development strategy to achieve revenue targets by closing net new accounts 
• Identify new sales and business development opportunities to accelerate sales pipeline growth in Senior Living, with a particular focus on large REITs and Commercial operators  
• Provide clear pipeline reporting to ensure visibility across all deal opportunity stages, inclusive of key metrics and action plans to accelerate velocity  
• Drive complex, multi-stage negotiations for new contracts from inception to close 
• Identify key decision makers at property management and ownership organizations at Independent and Assisted Living facilities  
• Use effective market segmentation strategies and data to drive prioritization of ideal target accounts  
• Build and advance customer relationships at the executive-level and with other facilities management stakeholders   
• Deploy enterprise relationship management strategies with large portfolio relationships   
• Maintain awareness of relevant market trends and always seek insights from existing and prospective customers and prospects  
• Collaborate with internal cross-functional leaders to maximize Medical Guardian’s position, including direct efforts with the Marketing Team to accelerate lead volume  
• Communicate synthesized market intelligence to various internal teams to help further accelerate growth efforts (e.g. Product)  
• Strong steward of the Medical Guardian culture and brand internally and externally  
• Other duties as assigned  

Performance and Success Measures:  

• Quota-bearing role  
• Sales pipeline cultivation and growth  
• New Senior Living deals closed  
• Net new recurring revenue contribution  
• Impact on elevating Medical Guardian’s brand in the senior living market and development of new strategies to accelerate sales growth  

Qualifications: 

• BA/BS degree or equivalent work experience 
• Strategic business development and consultative sales experience in Senior Living with a proven track record of results achieving quota  
• Experience selling across Senior Living segments (i.e. Independent Living, Assisted Living, etc.) preferred  
• Proven results appropriately deploying a “hunter” business development and sales approach balanced with subject matter expertise and agility to navigate complex contract negotiations  
• Recognized as an industry advocate with established relationships in the Senior Living market  
• Strong influencer and collaborator with robust negotiating skills and business acumen 
• Entrepreneurial mindset with the ability to take ownership and initiative to drive results  
• Strong emotional intelligence, outstanding verbal and written communication skills, and comfortable delivering presentations and engaging various health plan stakeholders, including C-level executives  
• Proven ability to effectively respond to customer needs and translate insights into market opportunity to accelerate growth    
• Ability to thrive in a dynamic and high-growth environment  
• Passionate about Medical Guardian’s mission  
• Willing to travel across the United States as needed
•  Must be legally authorized to work in the United States without the need for employer sponsorship now or in the future. 

• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick Time Off & Holidays)
• Company Paid Short Term Disability and Life Insurance
• Retirement Plan (401k) with Company Match