Director, Revenue Operations

Paper is reimagining student support by partnering with K-12 districts to extend the reach of every educator. From 24/7 tutoring, writing feedback, math practice, career and college readiness, and AI solutions, we give students the personalized support they need to succeed. With GROW high-impact tutoring, we deliver targeted small-group instruction that accelerates learning, supports multilingual students, and eases teachers’ workloads. Trusted by 500+ districts across 40 states, and backed by investors IVP, Sapphire Ventures, Framework Capital, Reach Capital, and more, Paper is on a mission to help every learner thrive with scalable, data-driven solutions that drive real results.

Job Description

We are seeking a dynamic and results-driven Director of Revenue Operations to optimize our revenue processes and drive growth. The ideal candidate will have a strong analytical background, expertise in supporting sales, and a proven ability to lead cross-functional initiatives. The person in this position will lead initiatives to improve sales efficiency, forecast accuracy, and reporting capabilities and will report to the CRO.
This position can be located in any geography in the US or Canada.

Responsibilities: 

• Develop and manage key revenue operations processes including forecasting, pipeline management, and sales reporting.

• Implement and optimize CRM and other sales and marketing technologies to improve efficiency and effectiveness.

• Analyze sales, marketing, and customer data to identify trends, opportunities, and areas for improvement.

• Collaborate with sales, marketing, CS and finance teams to align on revenue goals and strategies.

• Monitor and manage key revenue metrics and KPIs, and provide regular reports to leadership.

• Drive process improvements and automation to streamline revenue operations workflows.

Qualifications: 

• Bachelor's degree in Business Administration, Finance, or a related field; MBA preferred.

• 5+ years of experience in revenue operations or sales operations, preferably within the edtech market.

• Strong analytical and problem-solving skills with experience in data analysis and reporting.

• Proficiency in CRM systems (e.g., Salesforce) and other sales and marketing technologies.

• Excellent communication and collaboration skills with the ability to work cross-functionally.

• Proven ability to manage projects and drive initiatives to completion.

• Experience with sales forecasting, pipeline management, compensation plans.

The annual salary range for this position is $159,000-$189,000 USD or $148,000-176,000 CAD, plus equity. Please note that the final offer amount is determined by multiple factors, including geographic location as well as candidate experience, and may vary from the amounts listed above.

What We Offer

• Competitive salary, benefits, equity, retirement plan, and more

• Monthly stipend to support the growth of your home office

• As part of a remote and distributed company, the flexibility to work from where you thrive

• Unlimited access to tutoring and educational support for children of Paper employees

You’ll be joining a team of mission-driven builders who care deeply about equity in education, and who thrive in a culture of ownership, velocity, and continuous learning. If you’re energized by challenges, inspired by impact, and ready to help lead a high-growth business through its next phase, we’d love to meet you.

We believe diverse teams build better products and we are committed to creating an inclusive environment for all employees. Paper does not discriminate on the basis of race, color, religion, gender, gender orientation, gender expression, sexual orientation, age, national origin, disability, marital status, or military status.

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