Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.
The Project Office is critical to support Ensembles growth through flexible but structured Portfolio Project Management (PPM) best practices. The Director, Project Management will oversee all aspects of a portfolio of projects with a focus on client, strategic and/or technology implementations. The responsibilities include leading a team of project managers who successfully implement projects on-time, within budget and with the highest quality.
Key activities include establishing a clear charter/scope, project plans with deadlines, assigning responsibilities, monitoring and reporting accurate project health and progress. The role includes coordinating across departments to promote a collaborative approach to delivery for successful outcomes. Successful projects will ensure that deliverables are on-time and fall within the applicable scope and budget. The Director, Project Management will rely on his/her experience and judgment to plan and accomplish projects. The Director, Project Management will lead and direct the work of others, accept ownership for accomplishing new and different requests and explore opportunities to add value to job accomplishments.
II. Job Competencies
III. Essential Job Functions
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
Perform Program/Project Management on multiple concurrent client and/or internal revenue cycle projects across one or more business unit and others as needed
Lead teams through initiation, planning, executing/monitoring and controlling, and closing of designated projects
Ensure project work is well-defined and planned. This includes all phases of the project lifecycle from initiation through close down including critical deliverables including scope definition, cost models, cost-budgeting, resourcing, scheduling, and adherence to change control
Ensure effective risk, issue, action, and change management, including timely decision making for risks and changes, timely issue resolution, and comprehensive action management
Establish, maintain and execute an effective communications plan serving all stakeholder needs. Ensure team clarity on objectives, scope, and roles, and communicates the work plan with regular and meaningful reports on status and performance
Excel at stakeholder management by exhibiting good listening, speaking, writing, and negotiating skills
Interface with government stakeholders to ensure requirements are delivered on time and within budget
Work in collaboration across stakeholders and teams for successful delivery outcomes
Responsible to ensure customer satisfaction that the work scope is completed in a quality manner, within budget and on time. Keep the business owner/stakeholder up to date to minimize uncertainty and avoid any unwanted surprises through effective communication. Meet with business owners to review current project status reports
Monitor and manage project performance inclusive of cost and team performance. Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
Measure project performance using appropriate tools and techniques.
Create and maintain comprehensive project documentation
Adhere to enterprise PMO established best practices and tools for consistency across all projects
Perform HR functions to recruit, hire, manage, mentor and coach direct reports to promote Ensemble values
Ability to travel as needed to support the projects estimated at up to 50% of the time
Perform other duties as requested to support the Project Office, Clients and Business Units
Lead a team of associates performing all human resources, recruiting, performance management and career growth management
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.
Join an award-winning company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
- Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
- Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
- Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
- Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
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