Director Program Management

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

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As the Director of the Mitel Program Management team, you'll direct a portfolio of strategic, complex, and multidisciplinary programs that significantly accelerate Mitel's business impact. You'll set program strategy and lead program teams to successfully deliver business, operational, and technical improvements across Engineering & Product organizations.
This position is a people manager role operating at both strategic and tactical levels to ensure critical initiatives are delivered in a fast-paced, scaled agile environment. You'll also strategically adjust your portfolio to effectively respond to complex and changing organizational and environmental conditions.

Key Responsibilities

• Lead and mentor a team of program and project managers across multiple software, hardware, and continuous improvement initiatives

• Define program roadmaps, timelines, and deliverables in collaboration with executive leadership

• Develop KPIs and track progress to ensure on-time and quality driven delivery

• Coordinate with product management, engineering, operations, finance, and sales teams to align priorities and mitigate risks

• Drive standardization of project management methodologies and tools across the organization

• Identify program dependencies across the portfolio and proactively resolve issues to maintain momentum

• Remove blockers for your team and the Program Management Office

• Present program updates and insights to senior stakeholders and executive leadership

Requirements:

• Bachelor’s degree, or experience in lieu of education

• ​10+ years of program/project management experience in the telecom sector

• ​PMP and Agile certifications

• Strategic thinker with a bias for action

• Empathetic leader who can inspire high-performing teams

• Comfortable navigating fast-paced, high-growth environments

• Results-oriented with relentless focus on execution

• Proven experience leading multi-million dollar programs with cross-functional teams

• Strong understanding of telecommunications industry

• Excellent communication, stakeholder management, and leadership abilities

Mitel offers a comprehensive benefit program which includes affordable Medical, Dental, Vision, Life and Disability Insurance, Matching 401(k) plan, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status.

At this time, we are not offering sponsorship for US work authorization for any new job applicants.

For more information, visit Why Mitel or follow us on LinkedIn here.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

Mitel provides equal opportunities to all applicants and employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, national origin, sexual orientation, ancestry, sex (including gender identity, pregnancy, childbirth, or related medical condition), parental status, age, religion or religious belief, creed, disability, medical condition, genetic information, marital status, citizenship status, military service, political affiliation, or any other characteristic protected by state, federal law, or local ordinance. 

These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, demotions, transfers, compensation changes, training, career development programs, layoffs, and terminations.

The Affirmative Action Plan is available for viewing to any employee or applicant for employment upon request.

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