Director, People Operations

Local or 100% Remote

Who we are 

Our mission at Point is to make homeownership more valuable and accessible to all. Every day, we explore, build, and iterate to create innovative financial products that improve the lives of our customers. Together, we’re creating the premier full-stack home equity platform to help current homeowners access their home wealth and aspiring ones realize their dream of homeownership. Point has raised over $180M from Andreessen Horowitz, WestCap, Prudential and other leading investors.

About the role

This dynamic and impactful HR leadership role offers the opportunity to drive strategic initiatives that shape the future of the organization. You’ll collaborate closely with senior leadership to align HR strategies with company goals, creating a culture of performance excellence and continuous growth. You'll own and drive our annual cycles, including performance management, compensation, and Benefits, and the systems that support them. With a focus on scale and change management, you’ll guide the organization through the next phase of growth, all while optimizing HR processes using data-driven insights. If you’re passionate about influencing change and developing processes that scale, this is your chance to make a meaningful, lasting impact.

Our culture
We are a people-first, value-driven team. We come from varied backgrounds, experiences, and time zones. Our teams are aligned in service to our goal — to improve the lives of customers. Our culture is built on sharing ideas, supporting each other, and being empowered to do our best work. Find out what you can accomplish as part of an engaged, high-achieving team focused on a common goal.

• Strategic Planning: Collaborate with stakeholders to understand the organization's long-term (quarterly, bi-annual, annual) goals and develop HR strategies that support these objectives. This Pointer will ensure that the HR function is integrated into the overall strategic planning process, solving for the needs of the employee base.
• Annual Cycles: Own and drive the annual HR calendar and associated cycles, including performance management, compensation planning and reviews, promotions, Open Enrollment, and engagement surveys
• Compensation and Benefits: Design competitive compensation and benefits packages that align with the organization's strategic objectives, and attract and retain top talent.
• HR Technology Integration: Leverage HR technology and systems to streamline HR processes, improve data management, and enhance overall efficiency in HR operations.
• Performance Management: Run our annual performance review cycle, linking individual and team performance to the organization's goals. Help create a culture of performance excellence and continuous improvement.
• HR Analytics and Metrics: Using data and analytics to make informed decisions about HR practices and measure the impact of HR initiatives on the organization's performance. This future Pointer will analyze trends and metrics to optimize workforce planning, alongside any HR program iterations.
• Succession Planning: Identifying and developing future leaders within the organization through succession planning initiatives. This future Pointer will ensure that the organization has a pool of qualified internal candidates for key roles.

• Minimum of 8+ years of HR experience, with at least 2 years of managerial responsibility managing direct reports in a matrixed, global organization.
• Strong experience in partnering with senior leadership and managing HR in a complex, cross-functional environment.
• Excellent communication and interpersonal skills, with the ability to influence and lead across global teams and geographies.
• Proven ability to balance and align corporate goals with business unit initiatives.
• Bachelor's degree in human resources or a related field or any combination of education, training, and experience that demonstrates the ability to perform the duties of the position.

Our benefits 

Generous health benefits

• We provide medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).

Unlimited paid time off

• Recharge with unlimited paid time off and 10 company holidays. 

Flexible remote & onsite work

• Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ. 

Fully paid parental leave

• Point will true-up wages from state-applicable PFL earnings so that the employee’s total gross pay will be equivalent to 100% of their regular base pay, as well as two weeks of fully paid leave to be available after exhaustion of state PFL. 
• For employees in states without Paid Family Leave, Point will provide up to 8 weeks of paid parental leave. 
• In addition, all employees will receive 4 weeks of fully paid transition time. For four weeks after returning from parental leave, and following the use of all other paid leave benefits, you may work part-time, meaning two or three days per week, and receive 100% of regular base pay.

Financial wellness

• We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. Full-time employees have the opportunity to take ownership in the company through equity options.

Extra work/life benefits

• We provide monthly stipends for internet, mobile plans, and a one-time home office reimbursement. 

Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.