Director, Media/External Communications

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Chief responsibility is to increase external understanding and awareness of the organization's objectives and achievements, especially as it relates to local programs. Responsible for developing and directing programs designed to create and maintain a favorable public image for the company. Creates plans that direct the development and communication of information designed to keep the public informed of the Company's programs, accomplishments, or point of view. This strategic role supports the Mountain West Region—including Colorado, Arizona, Utah, New Mexico, and Idaho—and collaborates closely with the Mountain West Senior Leadership Team and communications leaders across the organization. Organizes a significant flow of work and meets and ensures appropriate deadlines are met. May review and approve advertising or sales promotion programs for congruence with the public relations program. Provides leadership and direction for diverse and complex functions. Contributes to the development of the organization's business strategy. Interprets business strategy and develops organizational objectives to align with this strategy. This position also includes one manager level direct report.

Job Description

Core Responsibilities

• Approves fact sheets, news releases, photographs, scripts, motion pictures, or audio recordings to media representatives and other persons who may be interested in learning about or publicizing company's activities or message.
• Promotes goodwill through such publicity efforts as speeches, exhibits, films, tours and question/answer sessions.
• Represents, coordinates and supervises public relations activities that facilitate communication of the organization's message to internal and external publics.
• Curates local content for social media, press and media, and other public facing efforts
• Delegates activities/projects among less experienced assistants to ensure timely results; monitors progress and provides guidance as appropriate.
• Serves as liaison with PR agencies, news agencies, event organizers, to ensure project goals are met and timetable/budget parameters are kept.
• Writes/edits significant external communications pieces including management speeches and parts of annual reports.
• Focuses direction and efforts on understanding what audience is to be reached and with what message.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

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Skills

Communication, Cross-Functional Teamwork, Customer Experience (CX)

Compensation

Primary Location Pay Range: $138,201.86 - $207,302.78

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

10 Years +

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.