Director, Learning & Development

About the Company

At Tanger, our mission is to create shopping destinations that entertain, inspire, and bring our communities together. Guided by our vision to lead the evolution of shopping, we’ve spent over four decades innovating the retail experience as a premier owner and operator of outlet and open-air centers.

We live our values every day: we lead with integrity, foster inclusion, and embrace innovation to drive meaningful change. These principles come to life through our actions—we build trust, challenge the status quo, win together, and continuously push boundaries to deliver exceptional value and experiences to make it happen.

Tanger team members are our most important asset, and we’re proud to offer an environment where everyone is welcomed, respected, heard, supported, and able to thrive. Our emphasis on relationships, employee growth, and exciting career opportunities sets us apart. And our spirit of innovation, expertise, and relentless pursuit of excellence brings us together.

About the Role

In our continued mission to create shopping destinations that entertain, inspire, and bring communities together, Tanger is seeking a

This role offers the opportunity to work both independently and collaboratively,

supported by a flexible, Teams-driven workplace designed to empower connection, innovation, and impact across geographies.

About the Tanger Perks:

• Competitive salary

• Generous Suite of Medical, Dental, and Vision Benefits

• 401(k) match

• Paid PTO and Holidays

• Paid Volunteer Hours

• Team Member Paid Leave Programs

• Tuition Reimbursement

• Wellness Incentives

• Group Life and Disability Insurance

• Voluntary Benefits

• Team Member Discounts

• And more…

How can you contribute to what we do?

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Learning Strategy and Innovation

• Develop and execute a comprehensive L&D strategy aligned with Tanger’s business objectives and values.
• Partner with P&C and business leaders to assess learning needs, identify skill gaps, and prioritize development initiatives.
• Anticipate future workforce skill needs and proactively develop strategies to close critical skills gaps.
• Create, curate, and deliver scalable learning solutions—including in-person, virtual, digital, and blended programs—for all levels, including executive education.
• Apply advanced adult learning principles, theories, and instructional concepts to create innovative, scalable, and effective learning solutions.
• Lead the design and implementation of enterprise-wide leadership development, high-potential programs, and succession readiness in collaboration with P&C partners.
• Establish governance to ensure consistency, quality, and alignment of all learning programs.
• Evaluate and implement advanced learning platforms and approaches (e.g., LinkedIn Learning, AI-driven learning, microlearning, social learning).
• Lead the Tanger Learning & Development Council, bringing together key department representatives (e.g., Leasing, Field Operations, Finance) in the development and prioritization of enterprise-wide learning strategy.
• Partner with business leaders to design and deliver learning opportunities offered during Tanger’s Bi-Annual Team Meetings, regional meetings, and other key business gatherings to reinforce continuous development across the organization.
• Lead project management and provide logistical support for training events and programs.
• Lead the creation and implementation of structured learning plans, embedding them into:
  • New hire onboarding
  • New‑to‑Tanger manager onboarding
  • Role‑specific development programs (e.g., newly promoted managers, sales enablement)
• Identify, source, evaluate, and manage external learning partners to ensure alignment and impact.
• Oversee the L&D budget and ensure responsible resource allocation and ROI.
• Promote Tanger’s culture and values through all learning initiatives.
• Stay current with industry trends and emerging technologies to recommend new and improved learning solutions.

Learning Needs Assessment & Measurement

• Direct the assessment of organizational learning needs through data analysis, business consultation, and employee engagement.
• Collaborate with subject matter experts and business partners to develop and deliver learning solutions using adult learning principles to enhance the learning experience.
• Demonstrate an advanced knowledge of and apply latest relevant research and methodologies in user experience and responsive design.
• Employ agile, iterative development and evaluation methodologies and frameworks such as ADDIE, SAM, and the Kirkpatrick Model to design, implement, and evaluate learning solutions.
• Establish and track KPIs to assess learning effectiveness, business impact, and engagement, create reporting, leverage data, and analytics to drive continuous improvement and demonstrate the value of L&D initiatives.
• Benchmark Tanger’s learning programs against industry best practices and drive continuous improvement to maintain a competitive edge.

Learning Management System (LMS) Leadership

• Establish, manage, and maintain the Learning Management System (LMS), ensuring programs remain current and aligned with industry best practices.
• Manage the content development process, including scope, timelines, budget allocation, and resource planning to support business objectives.
• Collaborate across departments to integrate functional training content into the LMS, ensuring alignment with role requirements, compliance mandates, and IT‑related required training.
• This position may be performed in a remote or hybrid work arrangement, based on business needs.

COMPETENCIES:

This list is illustrative only and not a comprehensive listing of all functions and tasks performed by incumbents of this class.

• Design and implement a comprehensive learning strategy that translates business goals into actionable training roadmaps and content.
• Manage the full L&D infrastructure, including Learning Management Systems (LMS), departmental budgets, and vendor relationships.
• Strength in instructional design, high-impact facilitation, sourcing and implementing a broad range of development solutions.
• Proficient use of data and performance metrics to measure training effectiveness, track ROI, and drive continuous improvement across the organization.
• Ability to innovate with modern technologies and methodologies (e.g., digital learning, microlearning, AI-driven platforms).
• Strong analytical skills with the ability to think critically and independently. Able to prioritize for impact and adjust focus frequently and effectively as priorities change.
• Excellent communication, facilitation, and presentation skills. An appreciation of how to tell a story and embed change with a diverse audience.
• Exceptional project and process management skills with a demonstrated track record of delivering high-quality results in a fast-paced, and dynamic business environment.
• Influential leadership, effectively gaining consensus, managing through ambiguity, and successfully partnering with all levels of the organization.
• Adhere to Tanger’s Values: Integrity, Inclusion, and Innovation.

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Education, Instructional Design, Organizational Development, Business, HR, or a related field.
• 8+years of progressive experience in learning strategy, training design and development, and learning technologies for training administration, reporting, and blended learning delivery; or an equivalent combination of education and experience.
• Direct experience managing the full L&D infrastructure, including Learning Management Systems (LMS), budgets, and vendor relationships.

PREFERRED EDUCATION AND EXPERIENCE:

• Master’s degree.
• Professional certification such as CPLP, ATD ID Certificate, IDOL Academy, PHR, SPHR, SHRM‑CP, or SHRM‑SCP.
• Proficiency in Workday Learning configuration, administration, and analytics, supporting training programs.

HIRING RANGE DISCLAIMER:  

The base salary range represents the low and high end of the hiring range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Tanger's total compensation package for employees. 

Hiring Range: $99,000- $150,000 per year 

Experience the difference and be a part of our extraordinary team! 

EEO and E-verify

Tanger values diverse perspectives, backgrounds, and unique contributions and is committed to fostering an environment where everyone is valued and respected. Our talent management approach, which includes policy development, training, goals, and targets, is aimed at fostering a fair, inclusive, collaborative, and innovative culture.

Tanger is proud to be an Equal Opportunity Workplace. All employment decisions are based on qualifications, merit, and business need. 

Accessibility Note: If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, or if you are unable to use the online application, please request accommodation or ask for an alternative method of applying by emailing:

[email protected].

All recruitment is managed internally; unsolicited agency submissions from recruiters or staffing agencies will not be considered.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security EOE. Drug Free Workplace. A background check will be conducted for this position. Tanger Management, LLC participates in E-Verify.