Director, FedRAMP Technical Program Manager
Say hello to opportunities.
It's not every day that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.
RingSense AI is our proprietary AI solution. It's desi gned to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.
This is where you and your skills come in. We're currently looking for:
As the Director, FedRAMP Technical Program Manager at RingCentral, your primary responsibilities are to facilitate activities required to obtain/maintain/update FedRAMP certification and report status to the RingCentral CISO. Coordinate with departments at multiple levels across multiple areas of responsibility to ensure business objectives within FedRAMP scope are achieved. Track solution efforts and advise executive leadership as required on a variety of topics related to FedRAMP. This role can be a hybrid employee at one of our three major offices (Belmont CA, Denver CO, Dallas TX) or a fully remote role.
Responsibilities:
- Coordinate efforts to obtain and maintain FedRAMP certification
- Interface with stakeholders at all levels of the organization and agency, FedRAMP PMO, consultants, and the 3PAO assessment team.
- Manage and facilitate the FedRAMP Program and all efforts related to it.
- Coordinate with cross functional teams related to scoping, work break-down, critical path analysis, resourcing, time estimates, project risks, and quality.
- Provide technical leadership in interpreting and implementing FedRAMP security controls
- Collaborate with cross-functional teams to ensure technical solutions a;ogm with FedRAMP requirements.
- Act as a core member of the Incident Response and disaster recovery teams
- Track deliverables and ensure project milestones are completed as planned to meet business goals and objectives related to FedRAMP.
- Brief leadership on project status when requested
- Coordinate with teams to resolve project blockers and ensure success
- Maintain knowledge of issues and proposed resolutions
- Attend client meetings to determine additional requirements and communicate those requirements to respective teams for implementation
Required Skills:
- Proven experience leading successful FedRAMP authorization efforts for cloud services.
- Knowledge and experience in large, hybrid FedRAMP program management efforts.
- Strong knowledge of NIST 800-53, 800-171, 800-63, and 800-218
- Familiarity with AWS, GCP and on premise data center solutions for FedRAMP.
- Familiarity with vulnerability management concepts, such as CVE and CVSS.
- Ability to quickly change priorities and handle simultaneous tasks.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
Education/Prerequisites:
- Bachelor's Degree in Security or Information Security field, Masters Preferred.
- 10 Years of experience in technical project management with a focus on FedRAMP
- Deep understanding of FedRAMP requirements, NIST Standards, and federal cybersecurity regulations
- Exceptional program management skills and organizational skills
- Excellent Communication and interpersonal skills
- PMI PMP or related certifications preferred.
- Relevant certifications such as Certified Information Systems Security professional (CISSP) or Certified Information Security Manager (CISM) preferred.
What we offer:
- Comprehensive medical, dental, vision, disability, life insurance
- Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
- 401K match and ESPP
- Paid time off and paid sick leave
- Wellness programs including 1:1 coaching and meditation guidance
- Paid parental and pregnancy leave and new parent gift boxes
- Family-forming benefits (IVF, Preservation, Adoption etc.)
- Emergency backup care (Child/Adult/Pets)
- Pet insurance and Pet Telehealth
- Employee Assistance Program (EAP) with counseling sessions available 24/7
- Free legal services that provide legal advice, document creation and estate planning
- Employee bonus referral program
- Student loan refinancing assistance
- Employee perks and discounts program
RingCentral's Product and Technology Team is the engine that drives our success. From Engineering and UX/UI to Product Management and CloudOps, this is the place where the biggest ideas in cloud communications are imagined, developed, and delivered. You'll help create and deploy products that raise the technological bar, and power human connections. If you're a talented, ambitious, creative thinker, RingCentral Product and Technology is the perfect environment to dream, produce and share your ideas with the world.
RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.
Similar Jobs
What you need to know about the Colorado Tech Scene
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute